Senior Software Engineer, ServiceNow IRM - Global Risk & Compliance Technology

American Express • Sandy, UT

78d • $123,000 - $215,250

About The Position

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your complete well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. From building next-generation apps and microservices to using AI to help protect our franchise and customers from fraud, you could be doing ambitious work that brings our iconic, global brand into the future. As a part of our tech team, we could work together to bring ground-breaking and diverse ideas to life that power our digital systems, services, products and platforms. If you love to work with APIs, contribute to open source, or use the latest technologies, we’ll support you with an open environment and learning culture to grow your career. Join Team Amex and let’s lead the way together. The position of ServiceNow IRM, Senior Engineer will be a part of a dynamic and growing team within the GRCT organization at American Express. The successful candidate will be responsible for crafting scalable and efficient solutions across the Compliance & Risk domains with hands on configuring in the Service Now platform as well as groundbreaking technology to offer the best solution to support the business needs.

Requirements

• 5+ years hands-on experience in ServiceNow including Integrated Risk Management (IRM) solutions/components.
• Hands-on experience with ServiceNow configurations, workflows, scripting, UI policies, ACLs, Integrations and CMDB.
• Experience using applicable programming methodologies: JavaScript, API (Restful), XML, Java, Jelly scripting, Angular JS.
• Excellent verbal and written communication skills demonstrated by the ability to present complicated technology solutions to multiple audiences, from the technology team to Senior leaders.
• An understanding of GRC/IRM industry trends.
• Overall 8+ years of software development experience.
• BS or MS Degree in Computer Science, Computer Engineering, or other technology subject areas.

Nice To Haves

• Working knowledge of GCP.
• Typically has prior technology experience of systems analysis/programming.
• Experience writing/initiating JS utilities.
• Hold ServiceNow Certified System Administrator credentials.
• Conceptual architecture knowledge.
• 5+ years Agile experience as well as hands on Scaled Agile Framework experience.
• Machine Learning or Generative AI knowledge is a plus, not mandatory.

Responsibilities

• Responsible for the timely development and deployment of project tasks and may be involved in all aspects of the development life cycle, from requirements analysis and design through development, testing, implementation, and documentation.
• Develops technology/implementation design documentation.
• Provides estimates for design, build, test, and implementation tasks.
• Undertakes regular implementation and code reviews to ensure alignment with development, implementation, and performance standards and evangelizing system design principles, ServiceNow design on design and coding approaches to engineers in scrum team.
• Assists with updates to program specification/implementation documentation.
• Works with agile champions and release train engineers to prepare configurations for production.
• Involved in unit, integration, and user acceptance testing - reviews test scripts; aligns with testing automation and wider testing strategy.
• Identifies gaps, provides feedback, and proposes changes to implementation specifications.
• Coaches and mentors the team of engineers.
• Provides inputs to product owners with recommendations to drive towards clean design and shared success.
• Provides input into technology roadmap and architectural direction based on product roadmaps.

Benefits

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees