Senior Software Engineer, Scheduling

Zocdoc • New York, NY

4d • Hybrid

About The Position

Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.
Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down.
We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.
Please note, we are open to remote candidates for this role.
Zocdoc’s most important asset is our people. As a Senior Software Engineer on the Scheduling team, you’ll play a meaningful role in building the best healthcare journey for our patients and providers possible. You will help develop experiences not just in Zocdoc, but integrate with other ecosystems to reach patients where they are.
At our best, we empower patients to make informed healthcare decisions with confidence while driving a significant, high-visibility impact on Zocdoc’s business. You’ll tackle complex technical challenges, simplifying an array of complex domains. These domains are across the tech stack; from our modern backend, to frontend experiences that are deployed on Zocdoc and on client’s own interfaces.. You will ensure scalability, resilience, and user experience are at the forefront of everything we build.
As a Senior Software Engineer, you’ll design, build, and optimize Zocdoc’s applications, ensuring they are scalable, secure, and intuitive. You’ll collaborate closely with product, design, and backend teams, shaping the future of our scheduling experience while mentoring other engineers and championing best practices across the organization.

Requirements

• Meaningful (5+ years) experience in full stack software development
• A results oriented mindset. You are always striving to deliver quickly and reliably.
• The ability to integrate generative AI tools into daily workflows to automate tasks, foster innovation, and maximize productivity
• Passion for technology and the ability to think critically about performance, scalability, and reliability of software
• A compassionate but consultative, and confident approach to working with Product partners to deliver high quality products to our patients and providers.
• A strong understanding of system design and architecture
• The mentality of an entrepreneur/owner and a strong bias to action.
• Superb communication skills! You believe in keeping all of your stakeholders in the loop and know that multiple mediums of communication are the key to success
• Passion for technology and the ability to think critically about performance, scalability, and reliability of software
• Humility. You believe in treating all people with dignity and respect, regardless of title or tenure
• An unrelenting desire to build more equitable, inclusive and diverse workplaces. You view this role as an opportunity to create positive change

Responsibilities

• Making a meaningful impact as you participate in all phases of product development, including the design, development, testing, and release of provider and patient-facing features
• Manage deadlines and navigate ambiguity.
• Shipping scalable production code across the development stack
• Building and fostering relationships with our agile team of engineers, product managers, and designers
• Mentoring your peers, with the notion that helping others means learning and growing yourself
• Promote new technologies and new processes to improve the way we work.
• Working with cutting edge GenAI tools and technology

Benefits

• Flexible, hybrid work environment at our convenient Soho location
• Unlimited Vacation
• 100% paid employee health benefit options (including medical, dental, and vision)
• Commuter Benefits
• 401(k) with employer funded match
• Corporate wellness programs with Headspace and Peloton
• Sabbatical leave (for employees with 5+ years of service)
• Competitive paid parental leave and fertility/family planning reimbursement
• Cell phone reimbursement
• Catered lunch everyday along with beverages and snacks
• Employee Resource Groups and ZocClubs to promote shared community and belonging
• Great Place to Work Certified

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed