Senior Software Engineer- SaaS Applications

GEICO

131d • $105,000 - $215,000

About The Position

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. GEICO is seeking an experienced Senior Software Engineer with a passion for building Productivity solutions that will drive successful outcomes for all employees. You will help drive our insurance business transformation as we transition from a traditional IT model to a tech organization with engineering excellence as its mission, while co-creating the culture of psychological safety and continuous improvement.

Requirements

• 4+ years of engineering experience implementing and optimizing SaaS platforms such as Box, Confluence, and AirTable
• 2+ years of experience with any scripting and API integration
• 2+ years managing engineers in a fast-paced, delivery focused environment
• Experience in decision making and driving projects implementing and optimizing SaaS platforms
• Experience with configuration and management of SaaS tools
• Experience triaging complex call flows across the environments to include log collection and packet capture
• Experience with Active Directory and Azure AD
• Experience with vendor management and technical support
• Experience leading incident bridges and live troubleshooting during outages
• Understanding of the security and compliance needs of the business and how they apply to the Productivity suite
• Understanding of networking protocols, devices, and applications
• Understanding and ability to correlate alerts into problem resolutions, including custom alerts with thresholds for greater availability and stability
• Strong problem-solving ability
• Strong oral and written communication skills
• Ability to excel in a fast-paced environment

Nice To Haves

• 2+ years of experience with architecture and design
• 2+ years of experience with AWS, GCP, Azure, or another cloud service
• 2+ years of experience in open-source frameworks

Responsibilities

• Lead projects involving major business productivity platforms such as Confluence, Box, and AirTable and advocate for best practices
• Develop and obtain consensus on enterprise-wide design and architectural guidelines and policies
• Assume Service Ownership of existing business collaboration platform and services
• Manage end to end user experiences by working closely with the network and telecom team to provide capacity recommendations
• Drive enhancement and continuously improve the quality of collaboration services and end user experience
• Implement platform upgrades and feature expansions to existing collaboration platforms
• Define the technical architecture and support the implementation of new collaboration services from technical perspective
• Provide technical leadership in driving projects migrating from existing platforms to new platforms
• Contribute to decision making and drive projects involving major business collaboration platforms such as Confluence, Box, and AirTable
• Drive proof of concepts to test new technologies and collaboration platforms working closely with network and telecommunication teams
• Support the creation of the enterprise level roadmap in terms of collaboration for the future business demands
• Scope, design, and build scalable, resilient systems
• Provide knowledge share, mentoring, and systems training to junior team members as needed
• Consistently share best practices, and improve processes within and across teams
• Contribute to significant business initiatives, attend scrum meetings, and give presentations
• Solve difficult problems, learn new technologies, and push the boundaries of what is possible
• Work to understand and build product definition and leverage your technical skills to drive towards the right solution

Benefits

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being
• Financial benefits including market-competitive compensation
• 401K savings plan vested from day one that offers a 6% match
• Performance and recognition-based incentives
• Tuition assistance
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance
• Supports flexibility with the GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree