Senior Software Engineer, Provider

Zocdoc

13d•Remote

About The Position

Zocdoc’s most important asset is our people. As a Senior Software Engineer on the Provider Account & User Management team, you’ll play a key role in advancing Zocdoc’s mission to give power to patients by making healthcare simple, accessible, and transparent. Delivering on that mission starts with providers having a strong, seamless first experience on the platform. You’ll help build and evolve the foundational systems that power provider sign-up and onboarding, including organization structure, user and role management, access controls, and communication preferences. These capabilities enable providers to quickly see value from listing on Zocdoc, securely manage their teams, and remain actively engaged—supporting accurate availability, trusted access, and reliable patient experiences. In this role, you’ll drive the design and implementation of secure, scalable account and identity systems. You’ll collaborate closely with Product, Design, and partner engineering teams to deliver intuitive, reliable onboarding and setup experiences. Your work will directly impact provider activation and retention, platform trust and security, and ultimately empower patients to easily find, book, and return to the right care for themselves and their loved ones. You’ll enjoy this role if you are… Excited by the challenge of building and evolving foundational account, user and signup systems that power a provider’s first experience with Zocdoc Passionate about designing secure, scalable systems using modern technologies and best practices A product-minded engineer who enjoys close collaboration with Product, Design, and cross-functional partners to deliver intuitive, high-impact experiences Motivated by building reliable platforms that help providers quickly see value and confidently manage their presence on Zocdoc Excited to use technology to improve trust, security, and ease of use for both providers and patients Committed to fostering diverse, inclusive, and supportive engineering teams and culture Energized by leading technical initiatives and mentoring other engineers through example and collaboration

Requirements

Passion for technology and the ability to think critically about performance, scalability, and reliability of software
Enthusiasm for solving high-impact, system-level problems
Empathy for users and a passion for great UX
Implemented fast and efficient software solutions using object-oriented or functional languages. Some of the technologies we utilize are C#, Scala, React, and Node.js (note, our interview process is language agnostic)
Designed and built user facing web applications that scale
5+ years of professional full-stack development experience with experience writing automated tests and deploying code
Successfully mentored other engineers in the past and encouraged your peers to use software development best practices for code testing and deployment

Responsibilities

Owning the end-to-end development of provider-facing and internal experiences across React, C#, and AWS-based services, delivering secure, high-quality code that supports provider sign-up, onboarding, and account management at scale
Building reliable, performant systems for organization structure, user and role management, authentication and authorization, and communication preferences—balancing security, flexibility, and scalability
Collaborating closely with a cross-functional team of engineers, product managers, and designers to deliver intuitive, polished onboarding and setup experiences
Mentoring and supporting fellow engineers through code reviews, technical guidance, and shared ownership, with a strong belief in learning through collaboration
Exploring and applying modern tools and technologies, including GenAI where appropriate, to improve developer productivity, system quality, and user experience

Benefits

Flexible work environment
Unlimited Vacation
100% paid employee health benefit options (including medical, dental, and vision)
401(k) with employer funded match
Corporate wellness program with Wellhub
Sabbatical leave (for employees with 5+ years of service)
Competitive paid parental leave and fertility/family planning reimbursement
Cell phone reimbursement
Employee Resource Groups and ZocClubs to promote shared community and belonging
Great Place to Work Certified