Senior Software Engineer, Product AI (Remote)

ezCater, Inc • Boston, MA

69d • $141,000 - $174,000

About The Position

ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans. ezCater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille. Our Order Recommendations team is focused on enabling customers to quickly, seamlessly, and confidently place their ideal order for any event. You’ll be joining a highly cross functional team of full-stack engineers working alongside product, design, research, and analytics to pioneer the use of LLMs and machine learning to help customers find food and curate crowd-pleasing orders. Your work will center on building tools that meet the customer where they are and which can do anything from automatically generating a perfect order to offering helpful suggestions on complementary items to providing guidance on order composition.

Requirements

• 5+ years of professional experience, preferably in full stack engineering roles.
• Proficiency in Python and comfort with additional languages such as Javascript/Typescript.
• Experience with frameworks like FastAPI and working knowledge of SQL (e.g., Postgres).
• Relevant experience with Large Language Models (LLMs), including 1+ years working on AI-powered systems or products and hands-on experience deploying Generative AI technologies (Agents, RAG, vector databases, etc.) to production.
• A friendly, flexible, and pragmatic disposition.
• Strong communication and collaboration skills, with the ability to work both autonomously and in a highly cross-functional team environment.
• A growth mindset characterized by an appetite for learning, experimentation, and relentless curiosity that you leverage for continuous product and personal improvement.

Responsibilities

• Build products utilizing Python, FastAPI, GraphQL, and Typescript.
• Work directly with Autonomous Agents, LLMs and ML models to drive innovation, staying current on the latest techniques in prompting, agents, and LLM evaluation.
• Partner cross-functionally with product managers, designers, stakeholders, and other engineering teams to ensure that we build the right things the right way.
• Plan and organize projects, decompose problems, design technical solutions, and work with other talented engineers to implement, test, and evaluate your team’s work.
• Embrace scale and speed throughout the development lifecycle.
• Have fun building meaningful software with awesome people.

Benefits

• Market competitive salary
• Stock options
• 12 paid holidays
• Flexible PTO
• 401K with ezCater match
• Health/dental/FSA
• Long-term disability insurance
• Mental health and family planning resources
• Remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office
• A tremendous amount of responsibility and autonomy
• Wicked awesome co-workers
• Relish and many more goodies when you’re in our office

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees