Senior Software Engineer, Observability Experience

GitHub, Inc.

9h • Remote

About The Position

As a software engineer at GitHub, you will enhance the collaboration experience at GitHub by working closely with a community of engineers and designers with a distributed, diverse and passionate team delivering the services that millions of developers depend on. In this role you will design, prototype, implement, ship and support highly performant and inspiring user experiences with your team.
This Senior Software Engineer role sits on the Observability Experience team, which enables teams across GitHub to build reliable, highly available services. We make it easy to emit and act on high‑quality telemetry by providing standards, SDKs, and paved paths for instrumentation, alerting, monitoring, and SLOs. We also partner closely with vendors like Datadog, Sentry, and Azure Monitor to ensure GitHub teams have best‑in-class observability tooling.

Requirements

• 6+ years experience in Software Engineering, Computer Science, or related technical discipline with proven experience maintaining and delivering production software coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, Go, Ruby, Rust, or Python
• OR Associate’s Degree in Computer Science, Electrical Engineering, Electronics Engineering, Math, Physics, Computer Engineering, Computer Science, or related field AND 5+ years experience in Software Engineering, Computer Science, or related technical discipline with proven experience maintaining and delivering production software coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, Go, Ruby, Rust, or Python
• OR Bachelor's Degree in Computer Science, Electrical Engineering, Electronics Engineering, Math, Physics, Computer Engineering, Computer Science, or related field AND 4+ years experience in Software Engineering, Computer Science, or related technical discipline with proven experience maintaining and delivering production software coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, Go, Ruby, Rust, or Python
• OR Master's Degree in Computer Science, Electrical Engineering, Electronics Engineering, Math, Physics, Computer Engineering, Computer Science, or related field AND 2+ years experience in Software Engineering, Computer Science, or related technical discipline with proven experience maintaining and delivering production software coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, Go, Ruby, Rust, or Python
• OR Doctorate in Computer Science, Electrical Engineering, Electronics Engineering, Math, Physics, Computer Engineering, Computer Science, or related field
• OR equivalent experience.
• 2+ years experience instrumenting distributed systems with OpenTelemetry or similar frameworks
• 2+ years experience and proficiency with at least one observability platform (Datadog, Honeycomb, New Relic, Grafana, etc.) at a depth beyond dashboard consumption — querying, alerting, and data modeling
• 2+ years of experience with cloud-native and distributed architectures where failure modes are non-deterministic

Nice To Haves

• Minimum 2 years experience using general purpose programming languages (e.g., Go, Ruby, or a similar language).
• Track record of improving observability practices across engineering teams
• Strong customer focus and ability to partner with product engineers to troubleshoot availability issues and mitigate observability gaps
• Experience on a platform engineering or SRE team

Responsibilities

• Design, develop, test and ship high-quality technical solutions that scale across multiple GitHub services.
• Collaborate with cross-functional teams to define and implement innovative solutions.
• Provide technical leadership, mentorship, pairing opportunities, and code reviews to encourage the growth of others.
• Own and advocate for the health and quality of the systems that the team builds, including participating in on-call and first responder rotations
• Write architecture briefs and proposals, carry out code experiments, and build prototypes to learn how we can achieve planetary scale with our systems.
• Design and implement APIs to facilitate seamless integration between software components.
• Utilize CI/CD tools to set up automated pipelines for continuous integration and delivery.
• Become intimately familiar with the systems you build and take pride in writing maintainable code.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees