Senior Software Engineer - ML Ops

Pindrop•Atlanta, GA

1d•Remote

About The Position

Pindrop is redefining trust in the digital age. Our patented voice, and video authentication, fraud detection, and deepfake detection technologies protect some of the world’s largest banks, insurers, retailers, and healthcare leaders. As AI-driven threats evolve in the form of synthetic voices, deepfakes, face swapping and more, our solutions stay ahead, helping ensure that the real human and the right human are recognized. Pindrop is trusted by Fortune 500 enterprises to secure voice interactions, and with $100M ARR we’re entering our next phase of innovation and growth, backed by world-class investors including Andreessen Horowitz, IVP, and CapitalG. As a Senior Software Engineer, you will play a critical role in the development and maintenance of software applications and systems. You will be responsible for leading and contributing to complex software projects, providing technical expertise, and mentoring junior engineers. You will expand capabilities and bring new solutions to market. As a member of the MLOps team, you will be responsible for systems that train models and produce predictions. You are resilient in the face of challenges, change, and ambiguity You are optimistic and believe that you can make a problem into a solution You are resourceful, excited to uncover innovative solutions, and teach yourself something new when needed You take accountability, do the things you say you’ll do, under-promise and over-deliver You are a strong problem-solver with excellent analytical skills. You are an owner and enjoy taking on project leadership as well as mentorship You are a strong verbal and written communicator

Requirements

5-7 Years of Software Engineering experience
Experience with cloud computing environments, especially AWS and container-based deployment using Docker and Kubernetes
Experience working with Python, 2-3 years minimum
Experience operating services in production environments
A strong understanding of software design principles, software architecture, design patterns, as well as software development best practices, including testing, version control, and continuous integration
Experience with infrastructure as code tools like Terraform or AWS CDK
Experience in monitoring and performance of Production platforms using tech stacks and tools such as Datadog, ELK, Grafana, Prometheus
Participation in the on-call rotation is required

Nice To Haves

Experience with Machine Learning frameworks and libraries such as XGBoost, SciKit-Learn, H2O, TensorFlow, PyTorch, Keras, Spark MLlib
Experience with leading industry Machine Learning tools and operation frameworks such as MLflow, Kubeflow, Airflow, Seldon Core, TFServing
Experience building microservices and RESTful APIs
CI/CD pipelines using tools such as GIT, Jenkins.

Responsibilities

Software Development: Design, develop, test, and maintain our complex software applications, ensuring high-quality code and adherence to best practices. Play a critical role in the development and maintenance of our software products by designing, building, evolving, and scaling state-of-the-art solutions for our Pindrop platform.
Technical Leadership: Provide technical leadership and guidance to junior engineers and the development team, including code reviews, architecture decisions, and mentoring.
Architecture and Design: Contribute to the design and architecture of software systems, ensuring scalability, maintainability, and performance
Problem Solving: Analyze and solve complex technical problems, and make recommendations for improvements and optimizations.
Quality Assurance: Implement and advocate for best practices in testing and quality assurance, including unit testing, integration testing, and automated testing.
Code Review: Participate in code reviews and provide constructive feedback to ensure code quality and consistency.
Research and Innovation: Stay current with emerging technologies, tools, and programming languages and apply them where relevant to improve software development processes.
Security and Compliance: Ensure software adheres to security standards and compliance requirements, addressing vulnerabilities and potential risks.
Design and implement cloud solutions, build MLOps on cloud (AWS, Azure, or GCP)
Build CI/CD pipelines orchestration by GitLab CI, GitHub Actions, Circle CI, Airflow or similar tools
Data science model review: run code and refactor, optimize, containerize, deploy, version, and monitor its quality
Validate and add automated tests for Data Science models
Work closely with a team of researchers and data scientists to productionize and document research innovations

Benefits

Competitive compensation, including equity for all employees
Unlimited Paid Time Off (PTO)
Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan!
Best-in-class Health Savings Account (HSA) employer contribution
Affordable vision and dental plans for you and your family
Employer-provided life and disability coverage with additional supplemental options
Paid Parental Leave - Equal for all parents, including birth, adoptive & foster parents
Give your newest addition to the family one year of diaper delivery! It’s our way of welcoming new Pindroplets to the family!
Identity protection through Norton LifeLock
Remote-first culture with opportunities for in-person team events
Recurring monthly home office allowance
When we need a break, we keep it fun with happy hours, ping pong and foosball, drinks and snacks, and monthly massages!
Remote and in-person team activities (think cheese tastings, chess tournaments, talent shows, murder mysteries, and more!)
Company holidays
Annual professional development and learning benefit
Pick your own Apple MacBook Pro
Retirement plan with competitive 401(k) match
Wellness Program including Employee Assistance Program, 24/7 Telemedicine