Senior Software Engineer - Lifecycle Customer

Utility Warehouse

1d•Remote

About The Position

We are looking for a backend-focused Senior Software Engineer who thrives on autonomy and solving complex distributed systems problems at scale. You should be a pragmatic, low-ego team player who enjoys a collaborative approach to engineering. As a player-coach, you will be comfortable mentoring mid-level engineers and modelling best practices within an agile, iterative environment. We work together. Your team and the people you will work with… We work in small, fully autonomous teams that have real ownership of their products. We use the best tool for the job and constantly look for better. You will join the Lifecycle team, the home of multi-service sales at Utility Warehouse. The team sits at the heart of UW's growth, alongside Acquisition, building tools for in-life cross-sell and bundling. We are currently in an exciting period of innovation, building new digital capabilities to meaningfully improve the experience for Customers and Partners alike. We deliver progress. What you’ll do and how you will make an impact. In this role, you will be integral to defining team goals and driving prioritisation to meet our objectives. You will take responsibility for technical decisions and influence engineering standards across the wider group.

Requirements

Strong experience building scalable backend services in Go.
Expertise in GraphQL API design and implementation.
Familiarity with cloud-native workflows, including Docker and Kubernetes.
Experience with CI/CD tools such as GitHub Actions or ArgoCD.
Proven track record in test automation and writing production-grade code.
Experience working within autonomous, product-focused teams.

Responsibilities

Be integral in defining team goals, ensuring proposed work aligns with our objectives and driving prioritisation to best achieve them.
Design and implement complex technical solutions that align with our strategy, influencing guidelines and standards across the wider engineering group.
Take responsibility for technical decisions within your team, demonstrating expertise across multiple technologies.
Own large technical features from design to completion, making well-informed trade-offs between progress and perfection.
Provide technical direction to your squad, proactively tackling debt and reducing complexity in our services and processes.
Develop a high-level understanding of our multi-service business model, leading discussions on how your squad's work contributes to the broader company strategy.
Teach our culture to others and mentor engineers via pairing and code reviews, fostering collaboration where all voices are heard.
Lead complex projects and discovery into unknowns, working well under pressure to drive the team forward.

Benefits

Competitive salary: We benchmark against the industry and will share the salary openly during our first conversation.
Performance bonus: An annual discretionary bonus ranging from 15-40%.
Flexible working: We’re a remote-first business.
Work-life balance: We offer an optional four-day working week (90% pay for 90% impact).
Work from anywhere: You can work abroad for up to three weeks, twice every tax year.
Holiday: 25 days plus bank holidays (increasing with tenure), with the option to trade up to five days each year.
UW discounts: Save on our services and get a free Cashback Card. You’ll also get access to 100s of rewards and discounts through Perkbox
Future planning: Matched-contribution pension scheme and life assurance (up to 4x salary).
Family first: Policies designed to help you and your family thrive.
Flexible benefits: An allowance for private health insurance, dental insurance, or gym membership.
Sabbaticals: An eight-week paid sabbatical after four years of service.
A commitment to helping you develop your career journey through learning, coaching and new experiences.
Inclusion: Join belonging groups that help shape our culture.
Events: Company-wide celebrations including the ‘Great Big Get Together’ and our ‘Good Hearted Go-Getter Awards’.