Senior Software Engineer, Internal Tooling (Mulesoft)

Salesforce•Palo Alto, CA

About The Position

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. As a Software Engineer at Salesforce, you will be part of a dynamic global team delivering and supporting technology infrastructure to meet the growth needs of the business. You will be involved in projects that optimize current services and build next-generation software for the global production environment. You will collaborate with Engineering and Development teams to ensure designed services are fully operational with streamlined processes and procedures for ongoing support and maintenance. The software engineer role at Salesforce encompasses architecture, design, implementation, and testing to ensure we build products right and release them with high quality. We pride ourselves on writing high-quality, maintainable code that strengthens the stability of the product. We believe that autonomous teams with the freedom to make decisions will empower individuals, the product, the company, and the customers they serve to thrive.

Requirements

Excellent analytical and coding skills
Expertise in Python, Go, and AWS or GCP
Experience with Postgres, Terraform, and Kubernetes preferred
Knowledge of Database Operations
BS or MS in Computer Science, Information Management, or a related field
6+ years of Engineering experience
Experience in AWS and GCP
Excellent programming skills in Python, Java, Terraform, and/or Go
Self-starter who is highly motivated, able to shift directions quickly when priorities change, and able to deliver against tight deadlines
Willingness to learn and master unfamiliar technologies and/or concepts
Strong analytical and problem-solving skills
Excellent spoken and written communication skills with the ability to present complex ideas clearly to both technical and non-technical audiences
Proactive and forward-thinking with creative problem-solving ability
Excellent team player able to work with virtual and global cross-functional teams

Nice To Haves

Knowledge of REST APIs
Experience building highly scalable web applications
Experience with Agile software development and test-driven development

Responsibilities

Identify areas where software can be developed to provide operational efficiency and detailed visibility into metrics and ongoing activities for customers
Identify opportunities where software and AI-based automation can reduce errors, increase availability, and improve velocity of operations
Enhance automation capabilities and develop orchestration to optimize efficiency and cost-effectiveness
Design, develop, and test software in collaboration with other engineers on the team
Demonstrate excellence in organization and time management