Senior Software Engineer - Intelligence Platform

nCino•Wilmington, NC

About The Position

nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking. Join nCino's Intelligence Platform team and help build the AI platform powering the future of banking software. This is an AWS-heavy engineering role where you'll design and implement agentic AI platforms and solutions using cutting-edge technology. You'll focus on building capabilities that enable strategic AI adoption across the product and the organization, helping teams turn powerful tools into practical banking solutions rather than building models from scratch. As a senior engineer, you'll shape technical strategies for adopting new technologies while maintaining production-grade reliability and scale for mission-critical banking operations. You'll lead deep-dive explorations on assigned priorities, contribute to high-level system design, and break complex work into deliverable slices. You'll bridge platform and product engineering, building infrastructure that serves internal teams while delivering customer-facing AI features. You'll gather feedback from both internal and external stakeholders and translate it into improvements that scale across the organization. This role requires an automation-first mindset with strong infrastructure-as-code practices and observability skills. You'll need to be comfortable with both independent technical work and cross-team collaboration.

Requirements

Bachelor’s Degree in Computer Science or a related field with 5+ years of experience/ proficiency or a combination of education and experience
Proficiency in at least one major programming language
Experience with version control systems (e.g., Git) and collaboration tools
Demonstrated commitment to quality and continuous improvement
Strong problem-solving skills and the ability to work independently as well as in teams.
Excellent communication skills with the ability to explain technical concepts to non-technical stakeholders.

Nice To Haves

Platform Engineering mindset and expertise
Experience developing on AWS using AWS CDK/SDK , Serverless Architecture , AWS Bedrock, AgentCore
Experience with agentic frameworks
Experience mentoring engineers and collaborating with cross-functional teams.

Responsibilities

Provide input on architectural decisions and guide team members around best practices.
Incorporate the automated tests into applicable tickets and mentors other members of the team on automation strategies.
Lead brainstorming sessions and propose innovative ideas and solutions.
Identify opportunities & Lead proof-of-concepts to demonstrate key functionality or validate critical technical aspects.
Begin to consider scalability, maintainability, and best practices as the high-level design of the solution takes shape.
Identify potential risks and provide mitigation strategies.
Help choose technologies and tools used for the project.
Be a technologist with an understanding of a range of languages, frameworks, and tools.
Consistently design code that is aligned with the overall service architecture.
Keep abreast of developments in the field and introduce new approaches and technologies.
Understand the data model and design of the product.
Facilitate communication and collaboration inside and outside their team.
Heavily involved in Automated Testing and improves the best practices and metrics.
Understand adoption and release barriers to entry for the product and technology.
Support PM and team in developing a strategic launch and release plan with cross functional teams.
Promote cross-team collaboration focused on taking end-to-end solutions to market and supporting Go-live activities.
Help prioritize the system hygiene backlog, with a focus on improving both the product and the developer experience.
Mitigate the introduction of additional hygiene through code reviews, ensuring team members adhere to coding standards.
Leads the management of software dependencies, staying informed about industry updates and trends to ensure version compatibility
Exhibit technical mastery and proficiency in multiple programming languages, frameworks, and tools relevant to our technology stack.
Uphold the highest standards of code quality and follows industry best practices.
Plays a pivotal role in driving technical excellence, innovation, and delivering high-quality software solutions.
Defines personal continuous learning plans and provides customized plans for junior members of the team.
Demonstrate expertise in independently completing complex tickets, mentor team members, and facilitating effective communication and collaboration.
Proficient understanding of ETL processes, data modeling and data integration techniques
Leverage AI tools and techniques to enhance software development activities, including code generation, testing, debugging, and optimization.
Apply AI insights to identify patterns, automate repetitive tasks, and improve overall development efficiency and product quality.
Evaluate and integrate AI/ML capabilities where appropriate to strengthen product functionality and user experience.
Maintain awareness of emerging AI trends and best practices to inform continuous learning and innovation.