Senior Software Engineer, Infrastructure

ImprintSan Francisco, CA
1d

About The Position

Imprint is reimagining co-branded credit cards & financial products to be smarter, more rewarding, and truly brand-first. We partner with companies like Crate & Barrel, Rakuten, Booking.com, H-E-B, Fetch, and Brooks Brothers to launch modern credit programs that deepen loyalty, unlock savings, and drive growth. Our platform combines advanced payments infrastructure, intelligent underwriting, and seamless UX to help brands offer powerful financial products—without becoming a bank. Co-branded cards account for over $300 billion in U.S. annual spend—but most are still powered by legacy banks. Imprint is the modern alternative: flexible, tech-forward, and built for today’s consumer. Backed by Kleiner Perkins, Thrive Capital, and Khosla Ventures, we’re building a world-class team to redefine how people pay—and how brands grow. If you want to work fast, solve hard problems, and make a real impact, we’d love to meet you. Learn more about us on Imprint's Technology blog. The Tech Platform Engineering Team at Imprint is at the forefront of democratizing access to cutting-edge technologies, empowering teams across our organization to innovate and excel. Driven by our vision to redefine the Fintech landscape, our team is committed to building a secure, highly available infrastructure and arming our engineers with a comprehensive development toolchain, empowering them to bring to life world-class products swiftly.

Requirements

  • 5+ years of hands-on experience with AWS, with deep understanding of core cloud concepts including VPC networking, IAM, encryption, and multi-account architectures.
  • 5+ years operating Kubernetes in production, including cluster lifecycle management, workload optimization, security hardening, and reliability improvements.
  • Proven experience designing and maintaining secure cloud and web infrastructure, including VPC architecture, ingress and egress controls, service-to-service communication, and network segmentation.
  • Strong expertise with both SQL and NoSQL databases, including MySQL Aurora, Redis, and DynamoDB, with experience in performance tuning, scaling, and high availability.
  • Demonstrated experience improving system resilience and reliability through observability, capacity planning, incident response, and disaster recovery design.
  • Solid experience building and maintaining CI/CD pipelines and deployment automation, with familiarity in GitOps-based workflows.
  • Strong proficiency with Infrastructure as Code, such as Terraform, including modular design, versioning strategy, and automated infrastructure lifecycle management.
  • Excellent analytical and problem-solving abilities, with a track record of diagnosing and resolving complex production issues.
  • Strong communication skills, capable of clearly articulating technical decisions and trade-offs to both technical and non-technical stakeholders.
  • High ownership mindset with a strong sense of urgency and accountability.
  • Bachelor’s degree in Computer Science, Computer Engineering, Information Systems, or equivalent practical experience.

Nice To Haves

  • Experience working in regulated or compliance driven environments such as SOC, PCI, or ISO aligned organizations.
  • Exposure to service meshes, zero trust networking concepts, or advanced cloud security patterns.
  • Experience supporting production systems with availability and on call expectations.

Responsibilities

  • Design, build, and improve cloud and web infrastructure with security, reliability, and scalability approaches.
  • Implement, manage and improve AWS-based infrastructure components across compute, networking, and data platforms.
  • Support and enhance database infrastructure, ensuring reliability and scalability for both SQL and NoSQL databases such as MySQL Aurora, Redis, and DynamoDB.
  • Operate and optimize Kubernetes clusters in production, ensuring high availability and performance.
  • Apply security best practices to cloud infrastructure, including access control, network isolation, and secure service communication.
  • Monitor system health and participate in incident response, root cause analysis, and reliability improvements.
  • Collaborate with platform, security, and product engineers to deliver safe and efficient infrastructure solutions.
  • Contribute to disaster recovery and high-availability strategies, leveraging chaos engineering principles where applicable.
  • Advocate for best practices in infrastructure design, automation, performance tuning, and security.

Benefits

  • Competitive compensation and equity packages
  • Leading configured work computers of your choice
  • Flexible paid time off
  • Fully covered, high-quality healthcare, including fully covered dependent coverage
  • Additional health coverage includes access to One Medical and the option to enroll in an FSA
  • 20 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents
  • Access to industry-leading technology across all of our business units, stemming from our philosophy that we should invest in resources for our team that foster innovation, optimization, and productivity
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