Senior Software Engineer, Infrastructure

AcuityMD•Boston, MA

61d•$180,000 - $210,000•Remote

About The Position

AcuityMD is a software and data platform that accelerates access to medical technologies. We help MedTech companies understand how their products are used, why customers vary, and identify opportunities for physicians to better serve their patients. Each year, the FDA approves ~6,000 new medical devices. Our solution helps MedTech companies get these products to physicians more effectively so they can improve patient care with the latest technology. We're backed by Benchmark, Redpoint, ICONIQ Growth, and Ajax Health. We're a high-growth SaaS company scaling rapidly. As an Infrastructure Engineer, you'll be directly interacting with other teams across Engineering and production. Through collaboration, you'll design, build, and operate the platform primitives-compute, networking, storage, CI/CD, and developer tooling-that power our applications end-to-end. You'll drive reliability, security, and efficiency while enabling a great developer experience. You'll also help define our strategic goals as we evolve our infrastructure and our practices to maximize our internal and customer impact. Team Mission Our Platform Team is the backbone that keeps product teams shipping quickly and safely. We deliver direct customer value through our cloud capabilities and security. We impact internal success through partnerships with application teams and enabling a great development experience.

Requirements

7+ years of experience in software engineering with a focus on infrastructure, DevOps, and/or platform engineering
Excellent collaboration and communication skills, with a focus on enabling others.
Team-focused approach to planning and executing work.
Pragmatic problem-solver who communicates clearly, documents well, and thrives in fast-moving, high-ownership environments.
Deep experience working with cloud infrastructure, specifically Kubernetes.
Expertise in observability: metrics, logs, traces, and building actionable alerts/SLOs.
Familiarity with infrastructure-as-code tools.
Strong programming skills in at least one modern programming language.
Track record of improving developer productivity and system reliability.
Familiarity with security fundamentals: IAM, workload identity, network policies, encryption, and secrets management.

Nice To Haves

Open source contributions
Certified Kubernetes Administrator (CKA) and/or Certified Kubernetes Application Developer (CKAD) certification.
Experience with
Company transitioning from startup to high-growth
Google Cloud Platform
Terraform
Python, Go, and/or JavaScript (TypeScript)
Proficiency in building and managing CI/CD systems and developer tooling

Responsibilities

Steward core platform services: Design, implement, and operate container orchestration, service mesh, ingress, and secrets management at scale.
Cross-functional partnership: Collaborate with Product Eng, Data, and Security to plan capacity, introduce new platform capabilities, and guide architectural decisions.
Harden reliability: Drive observability (logging, metrics, tracing), and automated remediation to improve availability and latency.
Automate everything: Use infrastructure-as-code and configuration management to make systems and processes repeatable, auditable, and secure.
Scale cost-effectively: Optimize cluster utilization, autoscaling, and storage/networking to balance performance, reliability, and spend.
Level-up developer experience: Build internal tooling, templates, and golden paths that reduce cognitive load and time-to-first-deploy for product teams.
On-call & incident response: Participate in a sustainable on-call rotation, drive post-mortems, eliminate toil, and reduce MTTR via automation.
Enable fast, safe delivery: Evolve CI/CD pipelines (build/test/release), and environment strategies (dev/stage/prod).

Benefits

Ground floor opportunity: Join a high-growth startup, backed by world-class investors across Enterprise SaaS and Medical Devices (Benchmark, Redpoint Ventures, and Ajax Health).
Learning Budget: Reimbursements for relevant learning and up-skilling opportunities.
Remote work: AcuityMD is committed to supporting full-remote flexibility for employees in the US. We provide a work-from-home stipend for all employees.
Flexible PTO: Generous time off and flexible hours give you the freedom to do your best work.
Paid Health, Dental, and Vision Plans: We offer 100% paid health, dental, and vision plans for all employees and 75% paid for our employees' dependents.
Home Office Stipend: $1,000 to invest in remote office equipment and WiFi reimbursement.
Optional Team Retreats: We meet in-person multiple times per year for co-working and social gatherings.
Parental Leave: 6-12 weeks of fully-paid, flexible parental leave.
Competitive compensation with equity upside.

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