Senior Software Engineer II, Servicing Platform

Spring Health•San Francisco, CA

5h•$179•Hybrid

About The Position

Our mission: to eliminate every barrier to mental health. At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. The Care Foundations group is building a new Servicing Platform team that leverages AI and automations to develop streamlined experiences for our members and providers. We build efficient, scalable, and intuitive solutions that will grow Spring Health to new heights. Reporting to the Senior Engineering Manager - Care, this Staff Software Engineer will be a full-time role instrumental in creating and guiding the team. You will be responsible for building a unified set of AI-powered servicing tools that automate toilsome work. You will be a technical leader involved in driving strategic architecture decisions, a champion of technical initiatives, and a mentor to the junior engineers. You will work closely with our Product and Engineering leadership to prioritize and execute on deliverables, as a part of a collaborative team identifying the opportunities and helping create the products that transform mental healthcare for the better. Please note that this is a hybrid role based in San Francisco, with an expectation to be in office 2-3 days a week. Our office is located at 2 Embarcadero Ctr.

Requirements

Bachelor's degree in Computer Science, Electrical Engineering, or a related field
12+ years of experience as an engineer or technologist, with a proven track record of delivering successful products in or adjacent to the healthcare industry, with 2+ in leadership capacity
At least 3 years of experience with React, TypeScript and/or Flutter
At least 3 years of experience with Ruby on Rails and AWS
At least 2 years of experience with modern AI technologies
Hands on technical leadership experience leading project teams and setting technical direction
Exceptional communication skills, with the ability to clearly explain technical decisions to non-technical stakeholders, fostering a collaborative and purpose-driven environment.
An ability to navigate ambiguity, with a bias towards rapid execution over process
Experience working in an early stage startup environment. Our ideal candidate will be comfortable with a high-growth, dynamic, 0-1 environment
Ability to identify and prevent decisions that are not "two-way door decisions"

Responsibilities

Act as a key partner to both Product and Engineering leaders, helping ensure that we’re building the right things, in the right ways.
Take on complex requirements and distill them into a proposal of small deliverables
Successfully manage project priorities, deadlines, deliverables, and stakeholders
Create opportunities for process improvements
Mentor others on how to maintain and guide your team to raise the level of quality in everything we produce
Quickly pivot solutions based on feedback or complexity, effectively communicating reasons for the change and path forward to rest of your team
Manage risks, dependencies and tradeoffs inevitable in complex project delivery

Benefits

Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
Employer sponsored 401(k) match of up to 2% for retirement planning
A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
We offer competitive paid time off policies including vacation, sick leave and company holidays.
At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals.
Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
Up to $1,000 Professional Development Reimbursement a year.
$200 per year donation matching to support your favorite causes.