About The Position

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The Enterprise Data and AI organization unites the data governance, strategy, engineering, and product teams with those responsible for AI engineering, generative AI enablement, and automation product and engineering. This group plays a pivotal role in leveraging data as a core driver of innovation and integrating AI capabilities to transform products, operations, and customer experiences. The EDAI organization also incorporates technology Research & Development and experimentation with emerging capabilities, along with engineering support for Amex Digital Labs. This integration ensures that research breakthroughs seamlessly translate into business impact. We are seeking a Senior Engineer to lead the design and development of a scalable, secure, and modern framework that streamlines onboarding and supports development teams across multiple business units within Amex—scaling to meet future demands. You will architect and implement modern API-driven services, application components as per enterprise standards. The role involves advancing ACE Studio Platform and associated components (e.g., Process Engine, Case Management, Core APIs, RPA, and Work Management) with a focus on performance, availability, and maintainability. You'll drive the development of ACE Framework and Platform components, self-service tools, and real-time analytics to enhance operational efficiency and reduce cost. Ideal candidates will demonstrate deep experience in cloud-native development, distributed systems, enterprise integration, and feature scalability to meet enterprise-wide modernization goals At the core of Software Engineering\: Every member of our team must be able to demonstrate the following technical, functional, leadership and business core competencies, including: Agile Practices Product Attitude Analytical Thinking Business Product Knowledge

Requirements

  • Preferably a BS or MS degree in computer science, computer engineering, or other technical field
  • 8+ years of hand on software development experience
  • Experience in Process Management, Case Management, Work Management is required.
  • Experience in leading and driving overall project is required
  • Programming Languages and Frameworks – Hands on experience in some or all the following is preferred: Java, Python, Gihub Actions, Helm Chart, Istio Service Mesh, Envoy, Docker, Kubernetes, OpenShift, gRPC, JSON, CouchBase, Consul, Jenkins, , Elastic Stack, Kafka, Spark, Git, RDBMS like Postgres SQL, Springboot, multi-threaded programming, Maven, Gradle, JUnit
  • Ability to effectively interpret technical and business objectives and challenges and articulate solutions
  • Willingness to learn new technologies and exploit them to their optimal potential
  • Extensive experience in designing and implementing large scale platforms with high resiliency, availability, and reliability.
  • Strong experience in applications with high throughput and performance

Nice To Haves

  • Experience in Platform Engineering is preferred
  • Experience in Automations, AI / ML driving cost savings is preferred
  • Experience with micro services architectures and service mesh technologies is preferred.

Responsibilities

  • Design, build and manage enterprise platform and frameworks for Process Management, Case Management, Work Management, Process Mining
  • Designing, developing, and supporting shared technology services used by the enterprise
  • Leading a small team of Java & Devops engineers
  • Taking your place as a core member of an agile team driving the latest development practices
  • Writing code and unit tests, working with API specs and automation
  • Finding opportunities for adopting new technologies

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
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