Senior Software Engineer, Delivery

Upstart Inc.•San Mateo, CA

35d•Remote

About The Position

Upstart's Delivery team builds and maintains the platform for our AI lending products. The team is dedicated to creating and maintaining tools allowing Upstart developers to reliably ship features and push changes to market faster with minimal engineer effort, and to provide visibility of those changes and configuration. As a Senior Software Engineer at Upstart on the Delivery team, you will help architect, plan, build, automate and scale the tools used by Product Engineers to build, test, and deliver their code to production. You will be instrumental in defining and implementing our core platform infrastructure and help us realize our data-driven mission of affordable credit. We treat platform services as a product. We're not only keeping the lights on and driving operational excellence, we're also getting in the heads of engineers and trying to figure out how our work can maximize value to the company. We conduct customer interviews. We collect and analyze data. We're passionate about maximizing product engineering velocity and value. This is a Software Engineering role with some focus on DevOps. The expectation is that the right candidate can drive the creation of durable solutions from requirements gathering to performant, highly available, well observed production systems. This is not an administration or support role, although those activities may be required from time to time. As such, the successful candidate will have broad and deep experience in both full stack software development and operations engineering, especially building CI/CD solutions

Requirements

5+ years of experience working with at least 2 modern web application languages / frameworks (Ruby, Kotlin, Typescript, Python, Spring, React or similar)
3+ years of experience with scripting and supporting multiple AWS Resources (ie, EC2, RDS, IM, S3, Lambda, API Gateway)
3+ years of experience building & maintaining a CI/CD application including advanced deploy features such as canary deployments, post-deployment health analysis, automated rollbacks
3+ years of experience with setting up monitoring/observability for complex web applications, including automation and continuous improvement of alerting, monitoring, dashboards, logging using techs such as DataDog, NewRelic, AWS Cloudwatch
Hands-on experience with Kubernetes

Nice To Haves

Full Stack software development experience
Experience building and maintaining high-volume, high-uptime CI/CD systems and related technologies (e.g. Jenkins, GitHub Actions, AWS CDK, Terraform, Gradle, Helm, Docker, Kubernetes)
Knowledge of Linux architecture, administration, troubleshooting, and production operations - including automation via shell scripting (ie, Bash)
Skills in building CI/CD pipelines covered by automated tests
Ability to inspire other people to work with you, and the skills to remain engaged with a fully-remote team
A willingness to learn on the job and take on tasks as needed
Experience with tools similar to ArgoCD, Artifactory, Backstage, etc.

Responsibilities

Identify pain points in our create/launch/build/deploy processes, and outline plans to improve them
Work with other engineering and product teams to ensure the tools we build are enabling those teams to move quickly with high quality standards
Collect and analyze data around our systems and usage in order to introduce impactful features and improvements
Engineer quality software deployment and rollback solutions that attempt to solve the right problem completely and reliably
Continuously improve our products by treating support requests and incidents as the beginning of a requirements gathering journey that leads to better automation and more intuitive user interfaces

Benefits

Competitive Compensation (base + bonus & equity)
Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart
401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings
Employee Stock Purchase Plan (ESPP)
Life and disability insurance
Generous holiday, vacation, sick and safety leave
Supportive parental, family care, and military leave programs
Annual wellness, technology & ergonomic reimbursement programs
Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering
Catered lunches + snacks & drinks when working in offices