Senior Software Engineer, Coverage and Payments Experience

Grow Therapy • Seattle, WA

3h

About The Position

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.

The Opportunity:
We’re hiring a Senior Software Engineer to help evolve and strengthen the systems that power insurance verification, cost transparency, and client charging at Grow.
The Coverage and Payments Experience team owns the client-facing coverage and financial journey end-to-end—from eligibility and payor discovery to cost estimates and payments. These systems directly impact whether clients book care, understand what they will owe, and successfully pay for services.
In this role, you’ll take ownership of major Coverage and Payments Experience surface areas and help simplify complex workflows, strengthen system reliability, and support Grow’s continued expansion across vendors and partners. This is a high-impact role at the intersection of product experience, financial correctness, and long-term system design.

Why the Role Matters
Insurance and billing are some of the most trust-sensitive moments in the client journey. When they work well, clients feel confident booking and staying in care. When they don’t, we lose trust, revenue, and operational efficiency.
As Grow scales, coverage and payment workflows become more complex and higher stakes. You will simplify those workflows, improve cost clarity for clients, and reduce billing surprises—so the experience stays trustworthy as we grow. Your work will directly influence booking conversion, retention, and revenue integrity.

Requirements

• 7+ years of professional software engineering experience with meaningful ownership of production systems
• Strong full-stack experience, with depth in frontend architecture (React + TypeScript preferred) and ability to independently design, implement, and operate backend services (Python preferred)
• You can independently ramp into complex systems and ambiguous problem spaces, build deep context quickly, and bring structure and clarity to drive durable solutions
• Experience designing and evolving complex, state-heavy product workflows with many edge cases and failure modes
• Product-minded approach with the ability to identify the right metrics to move and propose technical solutions that meaningfully impact user experience and business outcomes
• Ability to collaborate closely with cross-functional partners and independently drive multi-month initiatives
• Experience integrating modern AI tools into development workflows to improve productivity, code quality, or experimentation speed

Nice To Haves

• Experience with billing/payments systems or healthcare eligibility/insurance workflows is a plus

Responsibilities

• Own major Coverage and Payments systems end-to-end across frontend and backend layers
• Design and evolve scalable, maintainable systems and services that power eligibility, cost estimation, and charging workflows
• Simplify complex workflows and reduce system brittleness as we expand across vendors and partners
• Improve the stability and correctness of high-impact coverage and payment systems
• Partner closely with Product, Design, Data, and Operations to translate business goals into clear technical direction
• Lead multi-month initiatives that improve system stability, maintainability, and business outcomes
• Contribute to long-term technical planning within Coverage and Payments Experience

Benefits

• Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage.
• Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend.
• Financial Wellness: 401(k) program and equity opportunities.
• Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees.
• Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week.
• Wellness & Development: Annual stipends to put towards personal & professional growth.
• Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace).
• Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed