Senior Software Engineer, Cloud Platform
About The Position
SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. The Platform organization helps turn that vision into reality by providing a secure and reliable foundation for building and shipping products. By reducing complexity and offering well-supported, self-service tools and workflows, we enable teams across SeatGeek to move with confidence, especially during the moments when our systems matter most. We are looking for a Senior Platform Engineer to join SeatGeek’s Cloud Platform team in our Platform organization. In this role, you will help design, build, and operate the core cloud, compute, and networking platforms that support all of SeatGeek’s engineering teams. Cloud Platform engineers focus on scalable infrastructure, resilient networking, and well-defined golden paths that allow teams to ship safely and confidently. SeatGeek has more services and deployments than developers, which means automation, standards, and reliability must be the default. The Cloud Platform team supports both our Enterprise and Consumer businesses as we scale primary and secondary ticketing platforms used by world-class partners and millions of fans.
Requirements
- Experience contributing to the design, development, or operation of cloud and infrastructure platforms that support other engineers or teams
- Hands-on experience running production workloads on AWS, including designing and operating infrastructure using Terraform or similar infrastructure as code tools
- Experience building, operating, or supporting systems on Kubernetes (EKS), including containerized workloads and supporting platform services
- Experience designing or operating service networking and routing, such as service discovery, traffic management, or edge routing using tools like Cilium, Envoy, Kong, or Fastly
- Familiarity with observability practices and tools such as Datadog, and using metrics, logs, and traces to diagnose issues and improve system reliability
- Ability to write and maintain automation or tooling in Go, Python, or Bash, with an emphasis on clarity, safety, and long-term maintainability
- A thoughtful approach to engineering craftsmanship, including clean abstractions, readable code, and systems that are easy for others to operate
- Comfort collaborating across teams, explaining infrastructure and networking concepts clearly, and turning broad needs into practical technical solutions
- Commitment to learning and growth through knowledge sharing, documentation, and mentorship
Responsibilities
- Design, build, and operate shared cloud and networking platforms that support a modern, containerized, service-oriented architecture
- Improve reliability, observability, security, and scalability through automation, standards, and well-considered abstractions
- Engineer resilient and observable networking infrastructure that supports a diverse set of workloads across regions and environments
- Build and maintain golden paths for compute, networking, and infrastructure to help teams deploy and operate services safely
- Participate in operating production systems, including supporting releases, taking part in an on-call rotation, and contributing to incident response and follow-up work
- Partner with application and platform teams to reduce friction in deployment, routing, monitoring, and scaling
- Help evolve shared infrastructure tooling, APIs, and standards to improve reliability and developer experience over time
- Evaluate new technologies and patterns with a focus on maintainability and operational health
- Use automation and AI-assisted workflows to improve development and operational efficiency
- Share context and learnings through documentation, design discussions, and mentorship
Benefits
- Equity stake
- Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
- A WFH stipend to support your home office setup
- Unlimited PTO
- Up to 16 weeks of fully-paid family leave
- 401(k) matching
- Student loan matching program
- Health, vision, dental, and life insurance
- Up to $25k towards family building, reproductive health services and Gender-affirming care
- $500 per year for wellness expenses
- Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
- $120 per month to spend on tickets to live events
- Annual subscription to Spotify, Apple Music, or Amazon music
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
