Senior Software Engineer BI Tooling and Platform

Attentive

About The Position

Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights. Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers. With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), Inc.’s Best Workplaces, and the Human Rights Campaign Foundation's Corporate Equality Index! About the Attentive Team Have you ever received text message marketing from your favorite brand with an incredible offer? Did you know that effective text message marketing is by far the highest ROI marketing channel? And did you know that customers are increasingly preferring to interact with brands through text? That is what we do at Attentive. We help the world’s largest brands interact with their clients at the right time and with the right message. Our platform powers more than 400 million messages per day, approaching 100 billion per year. We’re building big things! Check out our tech blog here: https://tech.attentive.com/ About the Role Our Business Intelligence team transforms complex data into actionable insights and impactful reporting. We empower clients and internal teams with the metrics, analytics, reports, and visualizations needed to make informed decisions and shape strategies that drive meaningful growth. Joining our team offers a dynamic career opportunity to collaborate with some of the most talented data professionals in a high-performance, high-impact environment. As a Senior Engineer on the BI Tooling & Platform team, you will have the opportunity to shape the foundation on which our metrics are built and retrieved. You will collaborate with talented engineers, product managers, and other internal stakeholders to create innovative applications that empower our BI Team to deliver metrics that our customers trust and rely on.

Requirements

5+ years of professional experience in software development focusing on data engineering and backend systems.
Advanced proficiency in Java, with a deep understanding of object-oriented programming principles.
Proficiency in python programming, Experience with Apache Airflow, Snowflake, containerization technologies (e.g., Docker, Kubernetes), and designing scalable data ingestion and processing services is highly desirable.
Hands-on experience designing and developing microservices and APIs.
Skilled in working with both relational and non-relational databases, as well as streaming technologies.
Proven track record of architecting and delivering high-scale, high-quality applications.
Demonstrated excellence in execution, balancing the urgency of speed with the necessity of quality.
Excellent communication skills, with the ability to collaborate effectively with both technical and non-technical stakeholders.
Comfortable navigating ambiguity and translating business objectives into clear, actionable deliverables.
Enthusiastic about exploring and adopting new technologies, with a pragmatic approach to selecting tools that align with project goals.

Nice To Haves

Proven experience working with data, including SQL, data analysis, and data engineering.
Strong familiarity with AWS services, cloud infrastructure, and workflow orchestration, GraphQL.
Experience with messaging systems or streaming platforms such as Kafka or Pulsar.
Practical knowledge of DevOps practices and tools, including Docker and Kubernetes, for containerization and orchestration.
Familiarity with AI tools (e.g., Claude) to explore opportunities for up-leveling the team's capabilities and company performance.

Responsibilities

Collaborate and negotiate with Product Management to meet the user’s needs without sacrificing quality or accruing tech debt. You deeply loathe regressions and take proactive steps to protect against them through a variety of testing techniques.
You are constantly improving the quality of the project you are working on, both via code contributions as well as long-term advocacy for larger-scale changes.
Build amazing consumer experiences, taking responsibility for code quality, scalability, reliability and performance.
Collaborate with subject matter experts, fellow developers, and internal stakeholders to turn business goals into achievable technical roadmaps.
Mentor junior engineers on the team.