Senior Software Engineer, Backend
About The Position
Our client is a high-growth, venture-backed technology company building an AI-powered growth platform for local businesses. Starting with the restaurant industry, their software helps thousands of business owners drive direct online orders, automate marketing, improve customer retention, and compete with larger chains. Since launching in 2020, the company has generated tens of millions in revenue, processed over half a billion dollars in online transactions, and served millions of end customers. They are profitable, scaling quickly, and backed by leading investors. With a remote-first culture and a team composed of talent from top SaaS and marketplace companies, they are building mission-critical infrastructure that directly impacts business owners across North America. This is an opportunity to join a small, high-caliber engineering team where ownership is real, impact is measurable, and progression to Staff level is achievable. As a Senior Backend Engineer on the Guest Lifecycle & Loyalty team, you will own and evolve the high-volume marketing and engagement systems that convert first-time customers into loyal, repeat guests. You will:
Requirements
- 5+ years of backend software engineering experience (4+ years considered for exceptional candidates)
- Professional experience with TypeScript and Node.js
- Experience building high-volume, distributed backend systems
- Experience owning systems end-to-end in production environments
- Exposure to event-driven architecture and workflow orchestration (e.g., Kafka, Temporal)
- Strong communication skills and the ability to collaborate with cross-functional stakeholders
- A track record of growth, increasing scope, and meaningful ownership
- Experience in hyper-growth environments, consumer platforms, e-commerce, marketing systems, or loyalty programs is highly relevant.
Nice To Haves
- Experience with modern observability tooling
- Experience in marketing automation, messaging systems, or lifecycle platforms
- Experience in high-growth startup environments
- Java or Python exposure
- Demonstrated progression in prior roles (expanded scope, promotions, cross-team leadership)
Responsibilities
- Architect and build scalable backend systems using TypeScript and Node.js
- Own multi-channel campaign infrastructure (email, SMS, push notifications) at scale
- Design and implement orchestration workflows using tools such as Temporal
- Work with event-driven systems (e.g., Kafka) to power real-time customer journeys
- Ensure high deliverability, performance, reliability, and observability across systems
- Collaborate cross-functionally with Product, Design, Marketing, and Leadership
- Contribute to architecture decisions and roadmap planning
- Operate systems in production with a strong focus on monitoring and operational excellence
- Thrive in ambiguity while driving clarity and technical leadership
Benefits
- Competitive equity package
- Full-time, remote-first role (U.S. or Canada, excluding Quebec)
- Comprehensive health, dental, and vision coverage
- Paid time off and company holidays
- H1B transfer support available (new visa sponsorship not provided)
- Opportunity for rapid growth to Staff-level scope
- High ownership with minimal bureaucracy
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
