About The Position

Design and implement platform capabilities for virtualized compute, storage, networking, graphics processing units (GPUs), and streaming protocols such as Remote Desktop Protocol (RDP). Build software components to optimize connectivity, telemetry infrastructure, and user-facing features that enable monitoring and troubleshooting of network traffic for desktop remoting. Collaborate with engineering and support teams to deliver innovative solutions that enhance customer value. Collaborate with stakeholders to define user requirements for scenarios. Identify dependencies and create design documents for products, applications, services, or platforms. Develop, optimize, debug, and refactor code to improve performance, maintainability, and effectiveness. Apply subject-matter expertise to product features and partner with stakeholders (e.g., project managers) to drive project plans, release plans, and work items. Serve as Designated Responsible Individual (DRI) to monitor systems for degradation, downtime, or interruptions; alert stakeholders and initiate restoration actions for simple and complex issues. Mentor engineers by sharing best practices and playbook guidance. Proactively learn and adopt emerging technologies, patterns, and solutions to improve availability, reliability, efficiency, observability, and performance while driving consistency in monitoring and operations at scale. Embody our Culture and Values

Requirements

  • Bachelor's Degree in Computer Science or related technical field AND 4+ years of software engineering experience coding in languages such as C, C++, C#, Java, JavaScript, or Python OR equivalent experience These requirements include but are not limited to the following specialized security screenings:
  • Master's degree in Computer Science or related technical field AND 6+ years of technical engineering experience coding in languages such as C, C++, C#, Java, JavaScript, or Python; OR Bachelor's degree in Computer Science or related technical field AND 8+ years of technical engineering experience coding in these languages; OR equivalent experience.
  • 3+ years designing, implementing, and troubleshooting cloud-based services and solutions
  • Hands-on experience with Azure Resource APIs (e.g., Storage, EventHub, CosmosDB).
  • Experience deploying and monitoring Azure resource health, including alerting and diagnostics.
  • Experience designing and developing microservices at scale.

Responsibilities

  • Design and implement platform capabilities for virtualized compute, storage, networking, graphics processing units (GPUs), and streaming protocols such as Remote Desktop Protocol (RDP).
  • Build software components to optimize connectivity, telemetry infrastructure, and user-facing features that enable monitoring and troubleshooting of network traffic for desktop remoting.
  • Collaborate with engineering and support teams to deliver innovative solutions that enhance customer value.
  • Collaborate with stakeholders to define user requirements for scenarios.
  • Identify dependencies and create design documents for products, applications, services, or platforms.
  • Develop, optimize, debug, and refactor code to improve performance, maintainability, and effectiveness.
  • Apply subject-matter expertise to product features and partner with stakeholders (e.g., project managers) to drive project plans, release plans, and work items.
  • Serve as Designated Responsible Individual (DRI) to monitor systems for degradation, downtime, or interruptions; alert stakeholders and initiate restoration actions for simple and complex issues.
  • Mentor engineers by sharing best practices and playbook guidance.
  • Proactively learn and adopt emerging technologies, patterns, and solutions to improve availability, reliability, efficiency, observability, and performance while driving consistency in monitoring and operations at scale.
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