Senior Software Engineer- Artificial Intelligence

GEICO • Palo Alto, CA

2d

About The Position

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Position Summary GEICO is seeking an experienced Senior Software Engineer with a passion for Artificial Intelligence and building high performance, low-latency platforms, and applications. You will help drive our insurance business transformation and platform engineering domain modernization as we redefine experience for our customers. Position Description We are seeking a Senior Full Stack Developer with deep expertise in Artificial Intelligence, Microsoft Dynamics365 and the Microsoft Power Platform to help lead the transformation of our legacy CRM into a modern, scalable solution. This new system will empower our GEICO agents to better support customers and deliver a seamless, connected experience across our enterprise via Chat, SMS, email.

Requirements

• Advance knowledge of at least one modern OOP language such as Java or Python or Go (preferred)
• Deep understanding of Dynamics 365 including customer service and power platform.
• Experience working with services like logic apps, functions, API management, storage and monitoring.
• Deep hands-on experience in complex system design and data pipeline and architectures, scale and performance, tuning, with good knowledge on Docker and Kubernetes.
• Experience with Azure Services, Full Stack Development, API Gateway and API management.
• Understanding of both front-end and back-end concepts with ability to integrate different technologies.
• In-depth knowledge of CS data structures and algorithms
• Understand open-source databases like MySQL, PostgreSQL, etc.
• Experience in architecting, designing, building automation, workflows, and distributed applications
• Strong understanding of service integrations / communication standards (e.g., GRPC / REST)
• Experience partnering with engineering teams and transferring research to production
• Experience with various integration patterns and technologies used to connect Dynamics 365 with other systems.
• Excellent communication skills
• Hands on experience working in an agile Scrum environment.
• 4+ years of professional experience in software development, platform architecture, administration and maintenance of software, and its ecosystem
• 3+ years of experience with architecture and design
• 3+ years of experience with AWS, GCP, Azure, or hybrid data center
• 2+ years of experience in open-source frameworks

Responsibilities

• Collaborate with product managers, team members, customers, and other engineering teams to solve our toughest problems
• Integrate AI models and services into existing products, systems and business workflows
• Build prototypes, conduct experiments and develop an deploy production ready systems ensuring privacy, security, and ethical considerations.
• Develop and execute technical software development strategy for the organization including self-service, business continuity, backup/restores, incident response and paging platforms
• Accountable for the quality, usability, and performance of the solutions
• Lead projects from the front and interact with clients and sponsors on a regular basis
• Consistently share best practices and improve processes within and across teams
• Take on-call and operational support
• Integrate front-end and back-end components ensuring smooth communication and data flow between them.

Benefits

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior