Sams Credit-SDMC experience team deals with the Sams credit card experience as well as Secure Digital Mem Card experience. What you'll do: What you'll do: Troubleshoot business and production issues for mobile devices by reviewing and analyzing information (for example, issue, impact, criticality, possible root cause, etc.); then engaging support teams to assist in the resolution of found issues. Upon issue resolution, perform a root cause analysis across multiple mobile devices to prevent future occurrence. Develop innovative mobile technology solutions and strategies to support business objectives by collaborating with cross-functional business partners; developing assessments of key opportunities; benchmarking and analyzing industry best practices; forecasting for future technologies; driving high-priority initiatives; identifying and implementing solutions; communicating with and influencing decision-makers and executives within the organization; influencing the industry to adopt sustainable solutions; and defining software development guidelines, standards, and processes. Collaborate with cross-functional teams to determine project requirements; translating requirements into mobile solutions for multiple operating systems (for example, iPhone, Android); gathering requested information (for example, design documents, product requirements, wire frames); writing and developing code (for example, Java/Kotlin) that can be applied to multiple types of mobile devices; developing user interface solutions; conducting testing to ensure solution is functional; communicating project status and roadblocks to team members and stakeholders; determining solutions to issues; enhancing design to prevent reoccurrence of defects across multiple devices; ensuring on-time delivery; and collaborating with project managers to provide guidance on project implementation plan. Remove barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance; developing contingency plans; and demonstrating adaptability and supporting continuous learning. Promote and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the Open-Door Policy. Ensure business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost- effectiveness; and participating in and supporting community outreach events.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Mid Level
Industry
General Merchandise Retailers
Number of Employees
5,001-10,000 employees