Senior Software Engineer - AI Eval & Safety

Red Hat • Boston, MA

3d

About The Position

Do you want to help shape the future of AI by building robust infrastructure and tools for developing trustworthy large language models and agentic workflows? We're seeking a software engineer who combines strong systems engineering skills with a passion for AI safety to develop frameworks that ensure AI systems behave reliably and align with human values. The OpenShift AI team is looking for a Senior Software Engineer with Kubernetes and MLOps or LLMOps experience to join our rapidly growing engineering team. Our team’s focus is to make machine learning model deployment and monitoring seamless, scalable, and trustworthy across the hybrid cloud and the edge. This is a very exciting opportunity to build and impact the next generation of hybrid cloud MLOps platforms. In this role, you'll be contributing as a technical infrastructure expert for responsible AI features of the open source Open Data Hub project by actively participating in KServe , TrustyAI , Kubeflow , and several other open source communities. You will work as part of an evolving development team to rapidly design, secure, build, test and release model serving, trustworthy AI, and model registry capabilities. The role is primarily an individual contributor who will be a key notable contributor to trustworthy AI and MLOps/LLMOps upstream communities and collaborate closely with the internal cross-functional development teams. This role can be based in the UK (Newcastle), Ireland (Dublin), or the United States (preferably East Coast). Candidates should reside within a reasonable distance of a Red Hat office in one of these locations.

Requirements

• 5+ years of software engineering experience, with at least 4 years focusing on ML/AI systems in production environments
• Strong expertise in Python, with demonstrated experience building and deploying production ML systems
• Deep understanding of Kubernetes and container orchestration, particularly in ML workload contexts
• Extensive experience with MLOps tools and frameworks (e.g., KServe, Kubeflow, MLflow, or similar)
• Track record of technical leadership in open source projects, including significant contributions and community engagement
• Proven experience architecting and implementing large-scale distributed systems
• Strong background in software engineering best practices, including CI/CD, testing, and monitoring
• Experience mentoring engineers and driving technical decisions in a team environment

Nice To Haves

• Experience with Red Hat OpenShift or similar enterprise Kubernetes platforms
• Contributions to ML/AI open source projects, particularly in the MLOps space
• Background in implementing ML model monitoring, explainability, or bias detection systems
• Experience with LLM operations and deployment at scale
• Public speaking experience at technical conferences
• Advanced degree in Computer Science, Machine Learning, or related field
• Experience working with distributed engineering teams across multiple time zones
• Familiarity with AI governance and responsible AI practices

Responsibilities

• Lead the architecture and implementation of MLOps/LLMOps systems within OpenShift AI, establishing best practices for scalability, reliability, and maintainability while actively contributing to relevant open source communities
• Design and develop robust, production-grade features focused on AI trustworthiness, including model monitoring, bias detection, and explainability frameworks that integrate seamlessly with OpenShift AI
• Drive technical decision-making around system architecture, technology selection, and implementation strategies for key MLOps components, with a focus on open source technologies like KServe and TrustyAI
• Define and implement technical standards for model deployment, monitoring, and validation pipelines, while mentoring team members on MLOps best practices and engineering excellence
• Collaborate with product management to translate customer requirements into technical specifications, architect solutions that address scalability and performance challenges, and provide technical leadership in customer-facing discussions
• Lead code reviews, architectural reviews, and technical documentation efforts to ensure high code quality and maintainable systems across distributed engineering teams
• Identify and resolve complex technical challenges in production environments, particularly around model serving, scaling, and reliability in enterprise Kubernetes deployments
• Partner with cross-functional teams to establish technical roadmaps, evaluate build-vs-buy decisions, and ensure alignment between engineering capabilities and product vision
• Provide technical mentorship to team members, including code review feedback, architecture guidance, and career development support while fostering a culture of engineering excellence

Benefits

• Comprehensive medical, dental, and vision coverage
• Flexible Spending Account - healthcare and dependent care
• Health Savings Account - high deductible medical plan
• Retirement 401(k) with employer match
• Paid time off and holidays
• Paid parental leave plans for all new parents
• Leave benefits including disability, paid family medical leave, and paid military leave
• Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees