We're looking for a full-stack senior software engineer to join our Agent Experience team. This is a high-ownership role that will deliver critical features & improvements end-to-end – from DevOps & platform selection all the way to tuning UI to feel "just right". Agent Experience builds platforms and products that become business-critical infrastructure for our customers, so if you want to build software for scale at a startup pace, this is a great role for you. This role is open to candidates located in and legally authorized to work in the US. Scrunch is a remote organization, but in-office or hybrid work is possible for candidates based in the NYC or Salt Lake City metro areas (and we love to jam in person from time to time!)