Senior Software Developer, Applied AI, Commerce AI

Google • Sunnyvale, CA

22h

About The Position

Google's software developers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for software developers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software developer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our software developers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. Our mission is to become the operational backbone for modern commerce, empowering brands from design partners to mid-market retailers to own their customer relationships through intelligent, multimodal AI agents. We leverage Gemini to build a "flywheel" of sales and support capabilities that drive conversion and efficiency. You will build the foundational systems that allow these agents to scale globally, ensuring a rapid, "out-of-the-box" onboarding experience for merchants and enabling a seamless headless implementation for those who prefer to own the user experience (UX). Applied AI builds conversational agents deployed at a large scale that achieve very meaningful results in the real world. Some examples include the customer agent built for large call center environments, to fast food ordering handled by our Food AI agent. The team is transforming how enterprises connect with customers through the power of AI. We also offer unique experiences for team members where you get to work directly with the model builders (Google DeepMind / Vertex), learn and work with brilliant AI leaders, and have access to Global 1000 customers via our existing Google Cloud relationships. The opportunity in this space is tremendous.

Requirements

• Bachelor’s degree or equivalent practical experience.
• 5 years of experience with software development in C++ or Python.
• 3 years of experience testing, maintaining, or launching software products, and 1 year of experience with software design and architecture.
• 3 years of experience with Large Language Models and evaluation frameworks
• 3 years of experience with ML infrastructure (e.g., model deployment, model evaluation, optimization, data processing, debugging).

Nice To Haves

• Master's degree or PhD in Computer Science or related technical field.
• Experience building and scaling platform infrastructure for SaaS or e-commerce products.
• Experience with one or more of the following: Speech/audio (e.g., technology duplicating and responding to the human voice), reinforcement learning (e.g., sequential decision making), ML infrastructure, or specialization in another ML field.
• Ability to work in an agile, "0-to-1" environment, driving projects from conception to launch with the ability to take initiative.
• Excellent product sense with a focus on developer experience (DX) and merchant tooling, ensuring features directly address customer pain points.

Responsibilities

• Build robust self-service tooling and automated evaluation frameworks, utilizing LLM simulators and judges to continuously monitor performance, manage quality hill-climbing, and prevent regressions.
• Architect and refine unified, scalable APIs for critical functions like catalog ingestion (e.g. Universal Commerce Protocol), real-time agent configuration, and "one-line SDK" site integration.
• Design infrastructure that shrinks the onboarding gap, enabling rapid deployment for a global customer base ranging from large enterprises to Shopify merchants.
• Drive the feature lifecycle from experimentation to production, ensuring high reliability for complex shopping journeys that combine search, sales, and support.

Benefits

• Health, dental, vision, life, disability insurance
• Retirement Benefits: 401(k) with company match
• Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
• Sick Time: 40 hours/year (statutory, where applicable); 5 days/event (discretionary)
• Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
• Baby Bonding Leave: 18 weeks
• Holidays: 13 paid days per year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level