Senior Software Analyst - FACTS Learning

Nelnet-posted 10 months ago
Full-time • Mid Level
Hybrid • Overland Park, KS
5,001-10,000 employees
Credit Intermediation and Related Activities
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The Senior Software Analyst designs software solutions for product needs by collaborating with the product owner, business stakeholders, and software engineers. In addition, this position ensures the Development Team clearly understands business needs and leads the effort to design effective, simple and creative solutions. The Senior Software Analyst also elicits, analyzes and communicates detailed functional requirements within the agile development process. This position develops a deep business data understanding; serves as a subject matter expert; leads design and team reviews, as well as cross-team collaborations; and recommends technical resolutions and processes to gain efficiencies.

  • Provides functional/technical requirements elicitation, analysis, solution design, and testing support.
  • Translates Product Owner business objectives into actionable functional/technical requirements.
  • Partners with the Product Owner to ensure the Development Team's comprehension of the business needs and the solutions being developed fully support the business objectives, functional requirements, and user interface requirements.
  • Develops an overall understanding of the business and a deep understanding of the business data.
  • Provides technical subject matter expertise.
  • Resolves impediments related to software requirements.
  • Leads design team reviews to assess test cases, documentation, and other project specifications.
  • Engages cross functionally across the organization and leads collaborations across teams.
  • Determines and recommends steps for implementing/integrating new software and procedures.
  • Identifies issues/gaps in designs or implementations and recommends solutions.
  • Identifies and communicates risks to the Product Owner.
  • Troubleshoots applications and recommends technical resolutions for research tickets or impediments.
  • Provides post-implementation support.
  • Assists with user training and related artifacts.
  • Monitors DevOps processes, captures metrics, and provides insight and ideas on improving efficiency.
  • Bachelor's Degree or commensurate experience.
  • 5+ years of experience with NBS products or in a similar position with another company.
  • Extensive experience in designing, developing, implementing, and managing technology solutions.
  • Experience with SQL.
  • Working knowledge of software technology and broad business knowledge.
  • Established skills in technical examination and analysis.
  • Ability to think conceptually and have an adaptable and flexible mindset.
  • Strong attention to detail.
  • Problem-solving and troubleshooting skills.
  • Respectful and collaborative with the ability to adapt to change.
  • Focus on delivering value through continuous learning and pride in ownership.
  • Medical, dental, vision, HSA and FSA
  • Generous earned time off
  • 401K/student loan repayment
  • Life insurance & AD&D insurance
  • Employee assistance program
  • Employee stock purchase program
  • Tuition reimbursement
  • Performance-based incentive pay
  • Short- and long-term disability
  • Robust wellness program
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