The Senior Social Worker - Veterans Justice Outreach Case Manager provides coordination of care and outreach in multiple forms to justice-involved Veterans. This position requires a minimum of 1 year of post-MSW degree experience in the field of health care social work (VA or non-VA experience) and licensure or certification in a state at the independent practice level. VA Careers - Social Work: https://youtube.com/embed/enRhz_ua_UU Total Rewards of a Allied Health Professional Independently provide outreach services to the justice involved population upon the first intercept point of arrest and Veterans who are detained in secured, city and county correctional institutions. Duties include but are not limited to: coordination of outreach services with city and county correctional institutions, collaboration with justice system including classification officers, probation officers, reentry staff, public defenders and private attorneys, administer needs assessments, provide case management, direct referrals to VA programs and non-VA programs, maintain patient database and program statistics, track population trends and program performance measures, conduct expert consults with facility staff and if applicable, coordinate care with Healthcare for Homeless Veterans Program Coordinator and/or point of contact. The incarcerated population presents with health care and psychosocial problems that are complex and require a high degree of clinical oversight and creative problem-solving. Professional services include psychosocial assessment, crisis intervention, treatment planning, patient and family education, case management/care coordination involving VA and non-VA community resources, community education, and documentation of clinical data in veterans' medical records. Independently provides consultation services to other staff regarding the psychosocial needs of justice-involved veterans and the impact of psychosocial problems on health care and adherence to treatment plan. Ability to evaluate incumbents' own practice through professional peer review, case conferences and other organizational means. Incumbent is able to communicate effectively, both orally and in writing, with people from varied backgrounds. General knowledge of veterans' benefits and services relating to special programs, service-connected compensation, non-service connected pension. Facilitates referrals based upon veterans needs and eligibility. Able to meet the needs of customers while supporting VA missions. Consistently communicates and treats customers (veterans, their representatives, visitors, community partners, and all VA staff) in a courteous, tactful, and respectful manner. Incumbent is able to provide the customer with consistent information according to established policies and procedures. Handles conflict and problems in dealing with the consumer constructively and appropriately. Has working knowledge and skill in the use of word-processing, data management and other computer systems, especially those programs in use by VHA.
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Job Type
Full-time
Career Level
Senior
Industry
Administration of Human Resource Programs
Number of Employees
5,001-10,000 employees