As the SRE engineer, you will be accountable & responsible to maintain the appropriate service levels (availability, latency, and reliability) to serve our customers' needs, and reduce the friction for managing change. Your responsibilities will include engaging with DevOps, Engineering & other teams to understand and support the business needs and initiatives. Every SRE is responsible for the availability, scalability, security, performance, cost, and compliance requirements of our services. You will ensure applications on-boarded to SRE are instrumented for full-stack observability and continuous testing, introduce continuous improvement, integrate into IT Service Operations, and share support responsibilities for critical customer journeys, business flows, and applications.