Senior Site Reliability Engineer

Zipline•South San Francisco, CA

About The Position

Zipline is the world’s largest and most experienced drone delivery service, on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. They design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Their customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on them to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what they’ve built to enable seamless, reliable, global operations. Their system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. They operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Their team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. They are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.

Requirements

6+ years of professional experience designing, implementing and deploying cloud platforms to support internal and external business needs
Desire to take on a foundational technical role and guide the direction of cloud infrastructure
Hold a high bar for technical excellence across the organization
Strong technical expertise in one of Deployments, AWS, Kafka, or Monitoring/Logging
You can communicate effectively (verbally and in writing) and build strong relationships with other software teams
You have the grit, resourcefulness, and resilience to thrive in novel, uncertain and constantly-changing business and regulatory environments
Must be eligible to work in the US

Nice To Haves

Experience working with AWS
Experience with Kubernetes
Experience with event driven architectures (i.e. Kafka)

Responsibilities

Lead foundational technical initiatives for our budding cloud infrastructure
Lean into and develop our story for software deployments, infrastructure as code, monitoring, and inter-service communication
Evaluate new technologies and solutions to our infrastructure challenges and drive forward adoptions
Partner with teams of developers to build out best practices around cloud infrastructure and services
Scale our ability to manage services by writing software, administering systems, and evangelizing best practices across the software stack
Participate in an on call rotation centered around our core cloud infrastructure
Set a high technical bar for our interview processes