Senior Site Reliability Engineer

Mastercard•O'fallon, MO

3d•$96,000 - $163,000

About The Position

At Mastercard technology, we work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results. About the Role : The Business Operations (Biz Ops) team is seeking a Business Operations Site Reliability Engineer (SRE). The role of the Business Operations Organization is to be the production readiness steward for Mastercard products. As a Business Operations SRE, we are responsible for ensuring that our platform is stable and healthy. We break down barriers to run our products by fostering developer-run ownership and empowering developers to build resilient products. We support our developers during the application build phase in software run principles, including operational design, automation, capacity planning, and monitoring that lead to fault-tolerant, scalable products. We see the big picture and help create and enforce operations standards while facilitating an agile and learning culture. We are seeking a highly motivated early career Site Reliability Engineer (SRE) to join our growing team to handle :

Requirements

5+ years of hands on experience with Cloud data platform
Hands on experience in Databricks , AWS and deep understanding of its architecture
Experience managing, developing and supporting data lakes, lakehouses, warehouse on premise and on cloud, ETL solutions and other analytics solutions.
Experience working with development/engineering teams in a global environment
In depth practical experience on native cloud services - Azure and/or AWS.
Strong understanding of cloud DevOps practices and implementation.
Experience in cloud data migration for large sized enterprise data warehouse environments.
Understanding of cloud data governance include compute optimization, cost control, user profile management etc.
In depth understanding of cloud operations strategy and user management across various cloud providers and cloud platforms.
Strong understanding and hands-on on cloud security models, encryption strategy, network layers for on-prem + cloud hybrid model and other related concepts.
Experience in establishing new engineering team and working towards taking the team to steady state
Understanding of database technologies like Hadoop/Oracle /SQL server databases

Responsibilities

Design and develop high quality, secure, scalable software solutions based on technical requirements specifications and design artifacts within expected time and budget
Support and Work on cloud data platforms – Databricks/Snowflake - adhering to industry standards.
Build governance framework for cloud data storage and usage for enterprise data platforms.
Collaborate on cross-functional agile teams - that include Developers and Product Owners
Stay abreast of Data Platform technology trends and industry best practices to hone and maintain your talent
Participate in architectural discussions , iteration planning, and feature sizing meetings
Plan, manage, and oversee all aspects of a Production Environment for the Program
Find ways for Continuous Optimizations in a Production Environment.
Ability to understand MTTR, SLO, SLI definitions and apply them to services.
Respond to Incidents and improvise platform based on feedback and measure the reduction of
incidents over time.
Maintain services once they are live by measuring and monitoring availability, latency and overall system health.
Practice sustainable incident response and blameless postmortems.
Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement.
Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns.
Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices.
Take a holistic approach to problem solving, by connecting the dots during a production event through the various technology stack that makes up the platform, to optimize mean time to recover.
Work with a global team spread across tech hubs in multiple geographies and time zones.
Ability to share knowledge and explain processes and procedures to others.