Senior Site Reliability Engineer (Hybrid - Flexible Options)

Broadridge•Newark, NJ

1d•Hybrid

About The Position

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Broadridge is Growing! We are seeking a Senior Site Reliability Engineer to join a stellar team. The Senior Site Reliability Engineer is responsible for the design, implementation, and operational support of the technical infrastructure for strategic Broadridge applications and services. They will design technical solutions and automated operational processes for the next generation Broadridge platforms for automation, availability, performance, scale, and cost. They will ensure the continuous health and reliability of the technical infrastructure, and the applications/services it supports, through Service Level Objectives (SLOs), metrics/Service Level Indicators (SLIs) and continuous operational process improvements. Work Mode: We are made up of high performing teams that meet in person to learn and collaborate as needed. This role is considered hybrid, which means you’ll be coming into the Newark office 2 days a week and given the flexibility to work remotely the rest of the time.

Requirements

Bachelor’s degree in computer science, Computer Engineering, or in a related field.
8+ years of experience with commercial service infrastructure at both a software and infrastructure level
Experience in managing datacenter hosted and AWS hosted application.
8+ years of experience within a programming and application system environment, with solid experience and a working knowledge in the following technologies: OS: Linux, Windows Automation: Terraform, Bladelogic, Chef, Jenkins, Ansible Cloud: AWS, Azure Scripting: Powershell, Perl, Shell Scripts Monitoring tools: Splunk, DataDog
Skills: Functional skills – System Design and Architecture, DevOps / Deployment automation, Troubleshooting, Service Monitoring.
Passionate teammate who understands and respects personal & cultural differences
Ability to work under pressure and be highly adaptable
Strong written and communications skills for collaboration with various teams and upper management
Solid analytical skills, especially in area of translating business requirements into technical design – with a continuous focus on aligning technical roadmap with the immediate and long-term Business strategy
Ability to adapt and embrace change and support business strategy and vision.
Knowledge of next-generation design patterns/architecture like micro-services, layered pattern, cloud.
Strong aptitude for learning new skills and new technologies.

Responsibilities

Work within and across teams to design, develop, test, implement, and support technical solutions across a full-stack of development tools and technologies.
Translate business requirements into technical designs, considering automation, availability, performance, scale and cost.
Ensure technical & security best practices along with Broadridge standards are adhered to in the design of technical infrastructure
Participate in technical design sessions and works closely with multiple teams, including application development teams, infrastructure teams, vendors, and clients, if needed, to review the infrastructure designs for new projects.
Deliver high quality technical infrastructure, on-time, following Broadridge processes.
Automate the implementation and operational support of the infrastructure.
Provide estimates of all priority and non-priority projects along with recommended scope or schedule changes based on capacity and unforeseen challenges.
Participate in technical implementation to ensure the quality of the infrastructure, automation and the overall productivity of the SRE (Site Reliability Engineering) team.
Track Service Level Indicators (SLI) to ensure the health of technical infrastructure and Broadridge services.
Troubleshoot production issues affecting Broadridge services as needed, taking appropriate corrective actions.
Conduct preventative maintenance to ensure capacity, scaling, security and availability of Broadridge services.
Understand dependencies between infrastructure components, vendor software, custom software and other parts of the processing stack that support Broadridge Services
Collaborate with peers and other technical teams, such as development teams, architecture, database teams, storage teams, server teams, security teams to prevent and shorten production incidents.
Define Service Level Objectives (SLOs) for Broadridge Services
Implement additional operational improvements for automation, monitoring and incident management to increase the reliability of Broadridge services.
Guide more junior associates through established processes.