QGenda-posted 2 days ago
Full-time • Mid Level
Hybrid • Atlanta, GA
251-500 employees

As a Senior Site Reliability Engineer, you will work with our Infrastructure and Product Development Teams to design, operate, and scale highly available services on AWS. You’ll lead automation and infrastructure-as-code efforts to eliminate toil, standardize configuration, and expand observability across metrics, logs, and traces. You will evaluate and introduce AWS services and tooling that improve reliability, performance, and developer velocity. This role offers the opportunity to shape our reliability roadmap and make a measurable impact on the resilience and evolution of our technology stack.

  • Design, implement, and manage scalable systems that ensure high availability, fault tolerance, and optimal performance.
  • Continuously monitor and enhance system health and performance through data analysis and metrics.
  • Embed observability (metrics, logs, traces, alerts) with actionable thresholds and up-to-date runbooks.
  • Eliminate toil by building automation and self-service tools for common operational workflows.
  • Own CI/CD pipelines (build, test, security scans) and enable progressive delivery (blue/green, canary).
  • Manage infrastructure as code via Terraform and configuration management with Git-backed workflows.
  • Participate in on-call; triage, mitigate, and resolve incidents within defined SLAs.
  • Lead incident response and blameless post-incident reviews; document RCAs and drive corrective actions to closure.
  • Maintain runbooks/playbooks and regularly perform disaster recovery scenarios.
  • Operate and secure AWS environments (IAM, VPC, EC2/ECS, RDS, S3, Lambda, etc.) with a focus on resilience and compliance.
  • Optimize cost, performance, and reliability (rightsizing, autoscaling, reservations/savings plans, tagging, spend monitoring, etc.).
  • Serve as a technical advisor to engineering teams on infrastructure and operations best practices.
  • Mentor peers on SRE practices; promote observability, continuous improvement, and a blameless culture.
  • Contribute to roadmaps and capacity planning to align reliability goals with product objectives.
  • Availability for off-hours deployment and upgrades of production systems during release and maintenance windows
  • Strong problem-solving skills and ability to work effectively under pressure.
  • Excellent communication skills for cross-functional collaboration as well as documentation creation.
  • B.S. in Computer Science, Computer Information Systems, or Computer Engineering from a major U.S. university or equivalent industry experience
  • 5+ years of experience as a DevOps, SRE or Systems Engineer
  • Advanced proficiency with at least one scripting or programming language
  • Experience with Docker and container orchestration tools such as AWS ECS
  • Hands-on experience building infrastructure and supporting applications in AWS using services such as Lambda, EC2, ECS, S3, SNS, SQS, RDS, Redshift, and Elasticache
  • Experience with logging, creating dashboards, and alerts using observability tools such as Datadog and Amazon CloudWatch
  • Strong understanding of networking and DNS
  • Familiarity with configuration management and infrastructure as code (IaC) tools such as Terraform
  • Firm understanding and experience with Agile and Scrum SDLC processes
  • Using distributed version control system experience (Git preferred) to check-in code, branching, merging, pull request, code review, etc
  • Knowledge of CI/CD best practices and tools such as AWS CodeBuild, Jenkins and/or TeamCity
  • Experience designing and delivering secure, high performance and highly available cloud services
  • Fully company-paid options for medical (both in-person and virtual), dental and vision insurance
  • Generous paid time off (PTO) policy to enjoy periods of uninterrupted rest and relaxation for a healthy work/life balance
  • Paid parental leave for birth, adoption or permanent placement
  • 401(k) with company match
  • Options to work in a hybrid-working model or remotely from home, depending on the position
  • Annual Costco membership, cell phone stipend, commuter benefits, in-office perks and more
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