Virta Health is on a mission to transform diabetes care and reverse the type 2 diabetes epidemic. Current treatment approaches aren’t working—over half of US adults have either type 2 diabetes or prediabetes. Virta is changing this by helping people reverse type 2 diabetes through innovations in technology, personalized nutrition, and virtual care delivery reinvented from the ground up. We have raised over $350 million from top-tier investors, and partner with the largest health plans, employers, and government organizations to help their employees and members restore their health and live diabetes-free. Join us on our mission to reverse diabetes in 100M. As an SRE on the Infrastructure team at Virta, you will be building the foundation that will help our company move as fast as possible while meeting security and compliance requirements. Key projects for the team over the next two quarters include: Implement an AI‑driven observability and metrics platform that automatically detects anomalies and highlights SLO risks, enabling product teams to make data‑driven decisions. Enhancing system observability, reliability, and efficiency using off-the-shelf technology combined with internal tools developed in Python and Go to increase transparency and visibility into our systems as well as centralizing data. Building out more products for our Product Development teams like observability (SLOs, alerting, dashboards) modules to allow them to spin up an MVP out of the box. Improving incident readiness with better tooling and the right hygiene practices such as game days. Engage with feature development teams in toil reduction exercises, capacity planning, load testing, SLO process, and other best practices — partnering with product teams to replace manual capacity planning with predictive/AI-driven scaling models and to codify self-healing runbooks that minimize toil. Improving the velocity and quality of our developer platform and tooling. General AI fluency desired: comfortable with concepts like prompt engineering, operational chatbots, and AI-assisted workflows to accelerate incident response and reliability improvements. We are in the midst of re-defining our incident response tooling/strategy, improving test tooling, and developing a strategy to ensure all applications are performant and available. Joining Virta would make you one of the key people defining and driving the future vision of what reliability and observability should look like.