Senior Site Reliability Engineer, SRE Core
About The Position
Sprout Social is looking to hire a Senior Site Reliability Engineer to the Engineering team. Why join Sprout’s Engineering team? With collaborative cross-functional teams that span mobile, front-end, back-end and site reliability engineering—the Sprout Engineering team is a place to sharpen your craft and solve hard problems with the smartest people in the industry. On a daily basis, we process tens of billions of requests and tens of billions of asynchronous events. We also ingest billions of social messages every day, and ship more than 1,000 production deployments every month. You’ll get to work on a “tech-giant” scale with smaller, supportive teams where every engineer has the chance to make an impact on our company, and our customers. The best part? In our industry, you often have to switch jobs or even companies to learn a new part of a tech stack or business. But at Sprout, our product is a suite, so you just need to move teams. You’re able to diversify your skills, which not only benefits your team—but also your career.
Requirements
- 4+ years building and maintaining reliable, scalable systems in a Linux/UNIX environment
- 4+ years experience with one or more infrastructure-as-code or configuration-as-code tools, such as: Terraform, Chef, Ansible, SaltStack, etc.
- Experience in at least one programming language, such as Python, Java, Golang, or Ruby
Nice To Haves
- 4+ years of experience with cloud platforms, preferably AWS
- 4+ years of experience with containerization and orchestration, preferably Kubernetes (EKS)
Responsibilities
- Design and build reliable, scalable, and performant systems that support Sprout’s global 30,000+ customer base across 100+ countries
- Drive infrastructure initiatives that enable product teams to deliver value quickly and safely through shared, production-ready tools and platforms (“Paved Roads”)
- Collaborate closely with product engineering teams to increase service stewardship and improve operational maturity across the organization
- Enhance automation, observability, and process clarity to foster sustainable and fault-tolerant solutions
- Investigate and learn from system failures and incidents to improve overall system resilience
- Partner cross-functionally with Security, Web, Platform, QA, Data and AI Engineers to support product delivery and reliability
- Contribute to a culture of collaboration, inclusivity, and continuous learning, with a strong emphasis on sustainable engineering practices
- Play a key role in shaping infrastructure strategy that supports tens of millions of social messages processed daily and over 10 billion API requests per year
Benefits
- Insurance and benefit options that are built for both individuals and families
- Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
- High-quality and well-maintained equipment—your computer will never prevent you from doing your best
- Wellness initiatives to ensure both health and mental well-being of our team
- Ongoing education and development opportunities via our Grow@Sprout program and employee-led diversity, equity and inclusion initiatives.
- Growing corporate social responsibility program that is driven by the involvement and passion of our team members
- Beautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
