Senior Site Reliability Engineer, Platform & Cloud FinOps (100% Remote - USA Central & EST)

Hopper•New York, NY

1d•Remote

About The Position

We are looking for a senior site reliability engineer to join the Cloud FinOps team at Hopper. We manage a large infrastructure in Google Cloud that is used by hundreds of engineers to provide a first class experience to millions of end users around the world. You are passionate about automating everything possible and ensuring systems remain optimized. You also like the infrastructure to be as scalable, reliable, secure, and optimized as possible. You like to solve problems in a practical way, building solutions that are simple, reliable, cost-effective, and easy to use. What would your day-to-day look like Work on projects that will drive a higher cost efficiency, such as: Reduce our network egress costs by removing unnecessary headers. Ensure that our warehouse data is in use and select the most efficient storage for it. E.g., cold storage for buckets with infrequent retrieval. Ensure that autoscaling for both databases and compute is well optimized. Work on improving the current cost attribution to ensure all teams have clear visibility into their costs. You will also participate in providing support to incidents and be part of on-call rotation for platform incidents, as each engineering team has their own on-call rotation (Team is scattered across America and Europe, so you can sleep at night!). You will also contribute to solving doubts and problems engineers might face with our infrastructure and approving PRs that require Platform supervision. You will be part of a small and highly efficient team of SREs.

Requirements

Strong background in SRE, DevOps, Software Engineering or Systems engineering
Troubleshooting skills
System design with good analytical capabilities
Good communication skills
Knowledge of major cloud providers, preferably Google Cloud
SQL knowledge
Containers, Kubernetes, and related tooling like Kustomize and Helm
Service Mesh, preferably with Istio
Networking knowledge. DNS, TLS, certificates, ingresses, etc.
Observability with log collection, metrics, APM, etc. preferably Datadog
Security knowledge, IAM, RBAC, network security, etc.
Knowledge on authentication and authorization technologies
CI/CD
Database technologies
Competent in scripting with Bash and Python or other scripting languages

Responsibilities

Work on projects that will drive a higher cost efficiency, such as: Reduce our network egress costs by removing unnecessary headers.
Ensure that our warehouse data is in use and select the most efficient storage for it. E.g., cold storage for buckets with infrequent retrieval.
Ensure that autoscaling for both databases and compute is well optimized.
Work on improving the current cost attribution to ensure all teams have clear visibility into their costs.
Participate in providing support to incidents and be part of on-call rotation for platform incidents, as each engineering team has their own on-call rotation
Contribute to solving doubts and problems engineers might face with our infrastructure and approving PRs that require Platform supervision.

Benefits

Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages.
Unlimited PTO.
Carrot Cash travel stipend.
Access to co-working space on demand through FlexDesk AND Work-from-home stipend.
Please ask us about our very generous parental leave, much above industry standards!.
Entrepreneurial culture where pushing limits and taking risks is everyday business.
Open communication with management and company leadership.
Small, dynamic teams = massive impact.
100% employer paid Medical, Dental and Vision coverage for employees.
Access to Disability & Life insurance.
Health Reimbursement Account (HRA).
DCA/ FSA and access to 401k plan.