Bank of America-posted 3 months ago
$152,600 - $197,900/Yr
Full-time • Senior
Jersey City, NJ

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Cloud and Data Center Services (CDS): Cloud and Data Center Services (CDS) team in the CTO organization offers Private and Public Cloud platforms for Bank of America’s developers to drive faster time-to-market, innovation with private and public cloud capabilities, and reduce complexity with built-in integrations. We believe in a high-quality engineering culture to deploy our platforms with customer first mindset, design for large enterprise scale and resilience, and accelerate market innovation into the technical platforms we deliver. As part of this team, you will have a large impact on the evolution of next generation Cloud services for Bank of America and explore an extensive list of new technologies that will drive innovation across our company.

  • Responsible for reliability and support of Foundational Services Platforms and Tools oriented for both on-premises and external clouds (Azure / AWS / GCP)
  • Design and build the solutions for non-functional requirements of the platforms including monitoring and resiliency
  • Proactively monitor and troubleshoot environment performance issues, connectivity issues, security issues, etc.
  • Perform deep dives into systemic and latent reliability issues, incident management, problem management
  • Identify, analyze, and resolve infrastructure vulnerabilities and application deployment issues.
  • Perform blameless RCA, partner with product engineering and operations teams across the organization to establish sustainable fixes
  • Responsible for application onboarding and provide troubleshooting support through the lifecycle of the tools and platforms
  • Identify and drive opportunities to improve automation to reduce TOIL and improve operational excellence
  • Partner with risk, and compliance teams to bring visibility and implement right controls and remediation of vulnerabilities
  • Be a key stakeholder in the design of cloud services and collaborate with architecture, engineering, operations and product teams
  • Participate in 24x7 on-call coverage providing L3 platform support, including maintaining the schedule for other personnel
  • BS /MS degree in Computer Science or related technical field involving systems or equivalent practical experience
  • Minimum 5+ years of hands-on experience supporting Site Reliability Engineering, DevOps, or Infrastructure roles
  • Experience with Python, Ansible, Golang, Java and shell scripting
  • Certification/Expertise in OpenShift architecture, operations, and container orchestration.
  • Certification/Deep experience with Terraform and Terraform Enterprise (TFE), including Infrastructure as Code writing
  • Certification/Solid understanding of Consul for service discovery and key-value configuration
  • Proven track record of building automation in complex environments
  • Familiarity with monitoring/observability tools (Prometheus, Grafana, ELK/EFK stacks, etc.)
  • Experience in performance, integration, and chaos testing of distributed systems
  • Solid knowledge of networking, security, and Linux internals
  • Strong understanding and background of working with a complex IAM infrastructure, including Active Directory, Azure AD Connect, Azure AD, and Ping Identity or other SSO solutions
  • Advanced knowledge of Linux OS, DNS, DHCP, Kerberos and Windows Authentication
  • Experience with CI/CD tools git /Jenkins, GitOps model
  • Excellent understanding of Linux /Windows operating systems administration
  • Experience in vulnerability remediation
  • Systematic problem-solving approach, sense of ownership and drive
  • Ability to juggle competing priorities and adapt to changes in project scope
  • Excellent interpersonal, organizational and communication (written, verbal, and presentation) skills are a must
  • Proven ability to work independently with minimal supervision and as part of a team with direct responsibilities
  • HashiCorp Certified: Terraform Associate or higher
  • Red Hat Certified Specialist in OpenShift Administration or equivalent
  • Hands-On Experience with HashiCorp Consul
  • Experience with other HashiCorp tools (Vault, Nomad)
  • Prior experience in regulated or security-sensitive environments
  • Experience with Business Process Automation (BPA) and Camunda
  • Exposure to GitOps workflows and Kubernetes-native pipelines
  • Experience working in a highly available multi-datacenter environment
  • Understanding of cost management, inventory management, FinOps model
  • Industry-leading benefits
  • Access to paid time off
  • Resources and support to employees
  • Discretionary incentive eligible
  • Annual discretionary award based on individual performance results and behaviors
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