Senior Site Reliability Engineer - AWS

Filevine

About The Position

Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platformâwhere modern legal work happens with clarity and consistency. Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevineâs rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country. Role Summary: As a Site Reliability Engineer you will be embedded with a cross functional team who has key responsibilities for certain portions of our systems. Over the course of the first year you will gain the valuable context needed to be truly effective and move at speed in the Filevine environment. During your successive years you will be given specific mission critical objectives that help build out and improve our autonomous systems and simultaneously build out your personal brand as an exceptional engineer who has built and maintained amazing systems that can grow to internet scale.

Requirements

8+ years of hands-on technical experience in software engineering, infrastructure, or operations roles, including a minimum of 4 years dedicated to Site Reliability Engineering (SRE).
Demonstrated curiosity, self-motivation, continuous learning mindset, passion for improvement, and proactive enthusiasm to enhance systems and processes daily without needing direction.
Strong proficiency in Python, Bash, PowerShell, and other common SRE tooling and scripting technologies.
Expert-level experience designing, building, and maintaining autonomous systems that handle software build, deployment, testing, monitoring, and operations with minimal human intervention.
Proficient hands-on experience with AWS (e.g., EC2, Kubernetes/EKS, CloudWatch, Lambda, S3, IAM).
Proficiency in all core skills expected of an SRE II, including monitoring/alerting, incident response, capacity planning, performance optimization, CI/CD pipeline enhancement, and reliability engineering best practices.
Bachelorâs degree in Computer Science, Information Systems, or a related field; equivalent certifications (e.g., Google Cloud Professional certifications, AWS certifications); or substantial comparable direct work experience.
Proven track record of independently driving reliability improvements, reducing toil through automation, and contributing to high-availability, scalable production systems in a fast-paced environment.

Responsibilities

Provide strong leadership, mentoring, and sound judgment as the Reliability Engineering lead on your team.
Design and maintain autonomous systems for building, deploying, testing, and operating all Filevine products.
Act as the authoritative voice of reliability across the full software development lifecycle (SDLC).
Monitor, aggregate, dashboard, and alert on software/infrastructure events to ensure visibility and fast response.
Continuously enhance CI/CD pipelines, automation scripts, playbooks, and tools to streamline processes and reduce resolution time.
Proactively identify and resolve gaps in system availability, performance, and security while defending overall security posture.
Document processes, architecture, procedures, and best practices; research, adopt, or build reliable tools to boost engineer productivity.
Collaborate within your team (or independently), mentor junior engineers, participate in 24/7 on-call rotation for production support and emergency response, and communicate clearly with technical and management stakeholders.