Senior Site Reliability Engineer (AWS, AI/ML, & APM)

Granicus

104d • $80,000 - $100,000

About The Position

Granicus is seeking an experienced and highly skilled Senior Site Reliability Engineer (SRE) to join our SRE team. As a Senior SRE, you will play a pivotal role in ensuring the reliability, scalability, and performance of our services. You will lead efforts in building and maintaining a robust infrastructure, automating processes, and guiding the team to implement best practices in site reliability.

Requirements

• 5+ years in site reliability engineering, system administration, or a similar role, with a proven track record of managing large-scale, high-availability systems.
• Experience supporting AI/ML infrastructure, including model deployment, inference optimization, and integration with services like AWS Bedrock is highly desirable.
• Expertise in Linux/Unix systems, and cloud platforms (AWS, Azure, or Google Cloud).
• Strong proficiency in scripting languages (Python, Bash, Ruby) and programming languages (Go, Java, C++).
• Familiarity with AI/ML operations, including model lifecycle management, vector databases, and inference performance tuning.
• Experience with the ELK Stack (Elasticsearch, Logstash, Kibana) for centralized logging, monitoring, and observability.
• Experience with configuration management tools (Ansible, Chef, Puppet).
• Exposure to AI/ML toolchains, including AWS Bedrock, SageMaker, and LLMOps frameworks.
• Relevant certifications such as AWS Certified DevOps Engineer, AWS Certified Machine Learning – Specialty, Google Cloud Professional DevOps Engineer, or similar are a plus.

Responsibilities

• Provide production support on a shift according to the team on-call roster.
• Work on customer and internal engineering/implementation team raised tickets while not on-call for production support.
• Work on SREs backlog items.
• Continuously monitor the health and performance of our services, systems, and infrastructure.
• Respond to alerts and incidents promptly to ensure high availability.
• Develop and maintain automation scripts and tools to streamline operations and reduce manual intervention.
• Assist in troubleshooting and resolving incidents, performing root cause analysis, and implementing long-term fixes to prevent recurrence.
• Participate in designing and implementing system improvements to enhance reliability, scalability, and performance.
• Work closely with software engineers to understand application requirements, provide feedback on design and architecture, and support deployment and release processes.
• Create and maintain documentation for processes, procedures, and troubleshooting guides to ensure knowledge sharing within the team.
• Assist in capacity planning activities to anticipate future needs and ensure that our infrastructure can handle growth.
• Implement and adhere to security best practices to protect our systems and data.

Benefits

• Flexible Time Off – Take the time you need to rest, recharge, and live your life.
• Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health.
• Work From Home Reimbursement – Support a productive home office environment.
• Multiple Health Plan Options – Including a 100% employer-paid plan.
• Employer HSA Contributions – When enrolled in a High-Deductible Health Plan.
• Fitness Reimbursement Program – Stay active, your way.
• On-Demand Mental Health Support – Access to Headspace and other wellness tools.
• Paid Parental Leave – For both birthing and non-birthing parents.
• Traditional & Roth 401(k) – With a generous company match.
• Life & AD&D Insurance – 100% employer-paid coverage for peace of mind.
• Online Learning Platforms – Fuel your professional development.
• Competitive Salary & Bonuses – Your contributions are valued and rewarded.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees