Senior Site Manager

TRIMEDX • Baton Rouge, LA

182d

About The Position

The Clinical Engineering Senior Site Manager leads clinical engineering initiatives to provide superior customer service and operational efficiency by managing the execution of the TRIMEDX Medical Equipment Management Plan (MEMP). This position manages operations on a day-to-day basis, collaborates and maintains positive relationships with customers, works to develop associates, and provides a communication channel between hospital executives and TRIMEDX. The Clinical Engineering Senior Site Manager also directs Joint Commission inspections and ensures that TRIMDEX services are in compliance with regulatory standards.

Requirements

• Ability to manage day-to-day and long-term site operations.
• Ability to lead, motivate, and develop others.
• Ability to perform financial analysis and calculate budgets, revenue, and costs.
• Knowledge of Microsoft Office applications required.
• Strong written, verbal, and presentational communication skills.
• Occasionally required to bend, crouch, climb, balance, or otherwise maneuver body to perform equipment and/or environment of care inspections.
• Occasionally required to grab, grasp, or otherwise handle tools to teach and mentor technicians.
• Must think and manage strategically.
• Build relationships across a diverse and complex political multiple customer base.
• Provide mentoring to Site Managers, Supervisors and Senior Technicians.

Nice To Haves

• Technical certification such as A+, CBET, CRES, CLES, or CCE preferred.
• Preferred path includes prior experience as a Site Manager.

Responsibilities

• Apply knowledge and experience of technology and/or equipment to oversee site operations and provide direction to others.
• Motivate others through praise, recognition, and rewards.
• Manage personnel by staffing and scheduling technicians in a manner that assures the best service possible.
• Coach and mentor technicians and/or site managers, team leads, and supervisors by providing feedback on performance and documentation habits to deliver continuous service excellence.
• Influence change through recommendations, guiding other professionals based on credibility and technical knowledge.
• Manage Service Operations functions, such as service contracts and resources.
• Review demand labor, demand parts, labor, contracts, labor, and parts.
• Manage work order approval process.
• Manage site KPI’s (PM’s, WOT’s, Alerts, and Regulatory).
• Deliver Quarterly Value Reviews and/or System-level reports or meetings.
• Administer MEMP to key performance measures.
• Answer questions and meet with others to discern the root cause of technological/process problems.
• Manage inventory of shop supplies and database stockroom for accuracy to include an annual inventory.
• Develop service strategies while looking for continuous improvement initiatives.
• Provide metrics to TRIMEDX Central Office and work to meet these requirements.
• Manage Joint Commission inspections and make sure open work orders are made a priority and that performance assurance inspections are documented.
• Provide timely feedback on projects and other requests as assigned.
• Identify variances to the norm, and making decisions about immediate corrective action.
• Set local strategy to achieve goals operating within set parameters, policies, or management.
• Champion and lead continuous improvement initiatives including evaluating site wide metrics root cause and building corrective actions to bring back to the standard.
• Define and recommend solutions to satisfy issues raised by external customer (System C-suite level).
• Build relationships across a diverse and complex political customer base.
• Effectively collaborate with customers and vendors to develop win-win solutions.
• Identify and pursue opportunities for business entry.
• Manage financial performance.
• Promote opportunities for scope of service expansions.
• Engage with the client locally and understand growth opportunities.
• Provide information and insight into operational leadership, client services and key internal stakeholders as appropriate.

Benefits

• Commitment to cultivating a workplace culture where every associate feels valued, supported, and empowered to thrive.
• Opportunities for growth and development.
• Recognition for meaningful work.

What This Job Offers

• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees