(C) Senior SharePoint Support Analyst

TMMG • Washington, DC

8d • $110,000 - $130,000

About The Position

The Senior SharePoint Support Analyst is responsible for the stability, usability, and security of our SharePoint environments (SharePoint Online and/or SharePoint Server). This role combines advanced troubleshooting with platform administration, user enablement, and governance implementation. You will partner with business stakeholders, security/compliance, and other IT teams to deliver reliable collaboration solutions, streamline content management, and drive adoption across Microsoft 365.

Requirements

• Background check, US Citizenship, 10% travel, and a CAC are requirements for this position. Contingent on award.
• 5–8+ years supporting and administering SharePoint (Online and/or Server 2016/2019).
• Deep knowledge of SharePoint architecture: site collections, content types, managed metadata, lists/libraries, web parts, pages, search, and service apps.
• Strong PowerShell skills for administration, reporting, and automation.
• Proficiency with Microsoft 365: Teams, OneDrive, Viva Connections, Purview (DLP/Retention/eDiscovery), Entra ID (Azure AD) highly desirable.
• Understanding of security, compliance, and governance frameworks (sharing policies, sensitivity labels, conditional access).
• Clear written and verbal communication; ability to translate technical topics for non-technical audiences.
• Strong stakeholder management and customer service mindset; calm under pressure with incident leadership capability.
• Process-oriented with documentation discipline and attention to detail.

Nice To Haves

• Bachelor’s degree in Information Systems, Computer Science, or related field (or equivalent experience) highly desirable.
• Relevant certifications: Microsoft 365 Certified (Administrator Expert), Teams Administrator Associate, Power Platform Fundamentals, Azure Fundamentals; ITIL Foundation highly desirable.

Responsibilities

• Manage and support SharePoint Online tenants and/or SharePoint Server farms (Central Admin, service applications, health rules).
• Administer site collections, permissions, sharing policies, and external access in line with governance and compliance standards.
• Monitor performance, capacity, and service health; proactively remediate issues and optimize configurations.
• Maintain standards for naming, metadata/taxonomy, content types, and templates.
• Build and support Power Automate flows, Power Apps, and site scripts to streamline processes.
• Create and maintain runbooks, admin guides, and user-facing knowledge articles.
• Deliver training, office hours, and consultative support for site owners and business champions.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 11-50 employees