MUFG (DBA)-posted about 2 months ago
Full-time • Mid Level
Hybrid • New York, NY
Securities, Commodity Contracts, and Other Financial Investments and Related Activities

We are seeking a senior settlement system support specialist to serve as the technical bridge between operations and the technology that powers our broker-dealer settlement engine. This role requires deep expertise in trade flows, securities processing, cash management, and settlement across platforms such as Broadridge BPS, ICI, COGNOS, DTCC MUSA, Postedge, IHS Markit WSO, GLOSS, Loanet, and EquiLend. The ideal candidate will lead technical issue resolution, support vendor upgrades and disaster recovery testing, and drive automation and integration initiatives. You will collaborate with IT, vendors, and business stakeholders to optimize workflows, maintain data integrity, and ensure regulatory compliance. Strong analytical, troubleshooting, and communication skills are essential, along with the ability to translate complex technical concepts into actionable guidance for operations staff. This specialist will ensure settlement processes run efficiently, reliably, and in alignment with evolving industry standards.

  • Bridge Technology and Operations
  • Serve as the primary interface between settlement operations and technology teams, translating operational requirements into technical solutions and ensuring seamless communication.
  • Analyze, document, and optimize end-to-end trade and settlement workflows, identifying opportunities for automation and system enhancements.
  • Technical Issue Resolution
  • Diagnose and resolve complex technical and data quality issues across settlement platforms (Broadridge BPS, ICI, COGNOS, DTCC MUSA, Postedge, IHS Markit WSO, GLOSS, Loanet, EquiLend), collaborating with IT and vendors as needed.
  • Lead root cause analysis for system outages, data discrepancies, and integration failures, driving permanent remediation.
  • Vendor Management & Upgrades
  • Coordinate and support vendor system upgrades, patches, and configuration changes, including planning, testing, and post-implementation validation.
  • Participate in and support vendor-led disaster recovery (DR) testing, including weekend and off-hours activities as required.
  • Integration & Data Flow Support
  • Oversee technical integration points between internal systems and external vendors, ensuring data consistency, integrity, and timely settlement processing.
  • Partner with master data and reference data teams to maintain accurate instrument and counterparty information.
  • Automation & Process Improvement
  • Work with IT to design, test, and implement automation solutions that reduce manual intervention and improve operational efficiency.
  • Develop and maintain technical documentation for settlement processes, system interfaces, and troubleshooting guides.
  • Compliance & Regulatory Support
  • Ensure settlement systems and processes adhere to regulatory requirements by collaborating with compliance and technology teams on system controls and reporting.
  • Training & Knowledge Sharing
  • Provide technical training and guidance to operations staff on new system features, upgrades, and best practices.
  • Stay current on industry trends, emerging technologies, and regulatory changes impacting settlement technology.
  • Bachelor's degree in Finance, Information Systems, Computer Science, Engineering, or a related field.
  • 8+ years of progressive experience in broker-dealer back office, financial technology, or equivalent financial operations roles.
  • Deep knowledge of broker-dealer products (equities, fixed income, ABS, MBS, derivatives, repos, etc.) and core settlement systems (Broadridge BPS, ICI, Postedge, DTCC MUSA, IHS Markit WSO, GLOSS, Loanet, EquiLend, FICC).
  • Demonstrated experience bridging technology and operations, including translating business requirements into technical solutions and supporting system integrations.
  • Proven expertise in vendor management, system upgrades, and disaster recovery (DR) testing, including coordination with internal and external stakeholders.
  • Strong proficiency in SQL for data extraction, analysis, and reporting; advanced Excel skills; familiarity with automation tools and scripting is a plus.
  • Experience with technical troubleshooting, root cause analysis, and process optimization in settlement environments.
  • Excellent analytical, research, and problem-solving abilities with meticulous attention to detail.
  • Outstanding communication skills and the ability to provide technical training and guidance to non-technical stakeholders.
  • Up-to-date knowledge of regulatory requirements and industry trends impacting settlement technology.
  • comprehensive health and wellness benefits
  • retirement plans
  • educational assistance and training programs
  • income replacement for qualified employees with disabilities
  • paid maternity and parental bonding leave
  • paid vacation, sick days, and holidays
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