Senior Services - Care Manager

JSSA•Rockville, MD

1d•Onsite

About The Position

The Care Manager is directly responsible to her/his supervisor who assigns cases, reviews case management and administrative work and offers regularly scheduled supervision as well as additional consultation on an as needed basis. The CARE Manager is expected to carry out routine assignments independently within the Agency’s program policies and procedures and within her/his scope of responsibility. The Care Manager will carry a full caseload (>50) of Holocaust survivor clients. The Jewish Social Service Agency (JSSA) has been helping people across the Washington metropolitan area meet emotional, social, and physical challenges for more than 120 years. A nonsectarian provider, we serve people of all religious backgrounds, races and ethnicities, helping the youngest child to the most fragile senior, from individuals to entire families. JSSA provides services and support to nearly 31,000 individuals a year through our wide range of counseling, educational, specialized employment, in-home support, hospice and nursing care, and social services. We are a growing Agency and strive to be an Employer of Choice. We pride ourselves on our mission to be the first place for the Jewish community, as well as the community at large, to turn for clinical and social services of the highest quality that sustain and nurture all who seek assistance. We are an Equal Opportunity Employer. AA/M/F/D

Requirements

Bachelor’s Degree required
Organizational and attention to deal.
Written and oral fluency in Russian language required.
At least two years relevant work experience.
Proficient with computers; Microsoft Office.

Nice To Haves

Master’s preferred.

Responsibilities

Provide direct casework to survivor clients/families in accordance with the Client Management Process. Includes intake and needs assessment process (formulating service plans); implementing service plan; and, evaluating the course and results of the service. Home and field visits required.
Perform all related activities that serve to benefit the clients including program-related case management. This may include contacting and working with other agencies/ facilities/individuals (referrals and ongoing collaboration); making full use of JSSA’s resources; including arranging for homemaker, escorted transportation, etc.; providing information about other community resources (medical assistance, food stamps, transportation, nursing homes, etc.); and, serving as a client advocate as appropriate.
Document all service provision in Unicentric in accordance with the Client Management Process. Prepare and maintain current and accurate records, case recordings and statistics.
Maintain professional boundaries and client confidentiality at all times.
Act as a resource to other JSSA professional staff on community resources, case management functions, etc. as assigned.
Submit all required forms and statistics on a timely basis.
Participate in department staffing, case conferences/consultation meetings as appropriate as well as in program related meetings and planning.
Establish close working contacts in the community, in order to benefit service delivery for clients.