Senior Service Technician - Venue at the Promenade
About The Position
At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration. How We Deliver A Winning Performance: Question Authority Walk the TalkShare KnowledgeListen, not just HearSee the Glass Half FullTake Educated RisksEnjoy the RideShare the SpotlightDo the Right ThingTest Your Limits We Care About Your Total Wellbeing:Physical Wellbeing: Medical, dental, and vision care Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefitsFinancial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive CompensationCommunity Wellbeing: Paid Community Service HoursCareer Wellbeing: Leadership DevelopmentLearn more about our Total Wellbeing program here.What You'll Be Doing:As a Senior Maintenance Technician, your day-to-day will involve addressing resident service requests, performing diverse hands-on maintenance tasks, and ensuring market-ready apartments. Additionally, you may assist in managing maintenance inventory and, in the absence of the Service Manager, assume managerial responsibilities, overseeing service requests and delegating tasks.
Requirements
- Hands-on maintenance experience in areas including, but not limited to plumbing, electrical, appliance, and HVAC is necessary
- High School diploma or equivalent
- A valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e.g., car, golf cart) during their workday and/or as part of their role.
- Computer literacy, and must be able to effectively communicate both orally and in writing in English for all work-related purposes
- Knowledge of federal and state apartment housing laws
- Availability to work a flexible schedule, including weekends
- EPA Section 608 Type I and Type II or Universal certification must be obtained within 90days of hire if required based on the needs of the community
- Must be able to respond to emergencies after normal business hours and on weekends when assigned on-call responsibilities; a telephone number where you can be reached after-hours must be provided to your manager
- Service team employees, with limited exceptions, are required to use their own smartphone to perform certain aspects of their job
Nice To Haves
- Trade school certification/diploma
- Managerial experience
- Residential or commercial property management, hospitality, or retail experience
Responsibilities
- Promptly addressing resident service requests
- Performing hands-on maintenance tasks, including plumbing, electrical work, and more
- Preparing market-ready apartments and maintaining community grounds
- Conducting regular community inspections to identify necessary repairs or replacements
- Assuming managerial responsibilities in the absence of the Service Manager
Benefits
- Medical, dental, and vision care
- 9 paid holidays, annual vacation time, paid sick leave, new parent benefits
- 401(k) Retirement Savings Plan
- Rent Discounts
- Paid Community Service Hours
- Leadership Development
- Employees are eligible for overtime pay and performance incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Industry
Real Estate
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
