Senior Service Reliability Engineer

Amadeus • San Jose, CA

3d • Hybrid

About The Position

We are seeking SRE to join our Cloud Competency Center, where you will help build, configure, operate, and scale our OpenShift and Kubernetes platforms across public and private clouds. These platforms are the backbone of Amadeus’ global operations. By joining our team, you will be at the forefront of Amadeus’ technology transformation, enabling all our business segments to leverage the capabilities of modern cloud-native applications. In this Role You’ll: Collaborate with a global and diverse team of professionals across Nice (France), Miami and Dallas (United States), Bangalore (India), Erding (Germany), and Bogotá (Colombia). Work with modern technologies such as OpenShift and Kubernetes in an agile, learning-oriented environment. Share ideas, co-create solutions, and contribute to continuous improvements that make platforms more reliable and resilient. Grow your career in a global company that values learning, inclusivity, and professional development. Deploy, configure, and operate PaaS (RedHat OpenShift) platforms in private and public clouds. Implement monitoring, alerting, and policies as code to strengthen system performance. Partner with Architects, Engineers, and developers to design and deliver new features and initiatives. About the Ideal Candidate: Bachelor’s degree or higher, or equivalent practical experience. 5+ years of relevant experience in operational service roles, with at least 1+ years in cloud/PaaS and DevOps technologies. Experience running a large-scale environment (1000+ hosts). Problem-solving mindset and curiosity for challenges. Knowledge of scalability, stability, and security in cloud-based applications. Hands-on experience managing Kubernetes or OpenShift clusters. Familiarity with Python, Java, Go, Groovy, Terraform. Strong scripting skills (Shell, Python, Ansible). Experience with Git and ArgoCD. Experience troubleshooting network, security, and infrastructure issues is a plus. Analytical and conceptual thinking Inclusive communication and collaboration skills Ability to share technical expertise clearly with diverse audiences Strong presentation skills Commitment to continuous learning and adaptability Customer focus and teamwork mindset Creativity, proactivity, and autonomy Proficiency in English, both written and spoken What we can offer you: Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits. Work hybrid from our San Jose office. Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow. Enter a diverse and inclusive workplace, join one of the world’s top travel technology companies and take on a role that impacts millions of travelers around the globe. Working at Amadeus, you will find: 🎯 A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose. 🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture. 🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues. 🤗 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment. 💰 A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits. 🌈 A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization. 📈 A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees. Application process: The application process takes no longer than 10 minutes! Create your candidate profile, upload your Resume/CV and apply today! Diversity & Inclusion Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience. Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law. We are Amadeus and we make travel work better for everyone, everywhere. As part of our global team of 20,000+ passionate team members across 100+ locations, you’ll join a community united by a love for travel and technology. We’re not just shaping the future of travel; we’re using it as a force for good, enriching lives and supporting our planet. Here, you’ll be free to innovate and grow with driven colleagues. Join us on a journey where you will help us bring the world closer!

Requirements

• Bachelor’s degree or higher, or equivalent practical experience.
• 5+ years of relevant experience in operational service roles, with at least 1+ years in cloud/PaaS and DevOps technologies.
• Experience running a large-scale environment (1000+ hosts).
• Problem-solving mindset and curiosity for challenges.
• Knowledge of scalability, stability, and security in cloud-based applications.
• Hands-on experience managing Kubernetes or OpenShift clusters.
• Familiarity with Python, Java, Go, Groovy, Terraform.
• Strong scripting skills (Shell, Python, Ansible).
• Experience with Git and ArgoCD.
• Analytical and conceptual thinking
• Inclusive communication and collaboration skills
• Ability to share technical expertise clearly with diverse audiences
• Strong presentation skills
• Commitment to continuous learning and adaptability
• Customer focus and teamwork mindset
• Creativity, proactivity, and autonomy
• Proficiency in English, both written and spoken

Nice To Haves

• Experience troubleshooting network, security, and infrastructure issues is a plus.

Responsibilities

• Collaborate with a global and diverse team of professionals across Nice (France), Miami and Dallas (United States), Bangalore (India), Erding (Germany), and Bogotá (Colombia).
• Work with modern technologies such as OpenShift and Kubernetes in an agile, learning-oriented environment.
• Share ideas, co-create solutions, and contribute to continuous improvements that make platforms more reliable and resilient.
• Deploy, configure, and operate PaaS (RedHat OpenShift) platforms in private and public clouds.
• Implement monitoring, alerting, and policies as code to strengthen system performance.
• Partner with Architects, Engineers, and developers to design and deliver new features and initiatives.

Benefits

• Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.
• Work hybrid from our San Jose office.
• Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.
• Enter a diverse and inclusive workplace, join one of the world’s top travel technology companies and take on a role that impacts millions of travelers around the globe.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level