The Senior Service Quality Engineer is a subject-matter expert in service quality for Boston Scientific's Medical Electrical Equipment/ Capital Equipment (CE) products. This position provides leadership in developing, executing, and continuously improving product related service quality requirements, ensuring that service and installation processes meet global regulatory requirements and deliver exceptional customer outcomes. The role bridges product design and field service, ensuring that service performance and feedback directly inform product improvement, risk management, and reliability engineering. The Service Quality Engineer operates with minimal supervision, leads cross-functional initiatives, mentors peers, and influences the strategic direction of service quality within the organization. At Boston Scientific, we value collaboration and synergy. This role follows a hybrid work model requiring employees to be in our local office at least three days per week.