Senior ServiceNow Software Engineer

About the position

This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminal/misdemeanor check and taking a drug test. Any employment is contingent upon passing the screening. Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered. In this role, you will develop ServiceNow scoped applications that will utilize all the ServiceNow’s platform functionality. This is not a full-stack software engineering position within the ServiceNow Development organization. You will also develop and support the integration of 3rd party systems with ServiceNow; MID server and web services (REST). Additionally, you will create and maintain API and data integrations between ServiceNow and other services, and be a lead contributor on how ServiceNow can be used to integrate to new and existing technologies.

Responsibilities

• Develop ServiceNow scoped applications utilizing all platform functionality.
• Develop and support integration of 3rd party systems with ServiceNow.
• Create and maintain API and data integrations between ServiceNow and other services.
• Lead contributions on integrating ServiceNow with new and existing technologies.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• 4+ years of hands-on experience with JavaScript and Rest API.
• 4+ years with ServiceNow specific technologies: Service Catalog Items, Catalog UI Policy, Catalog Client Scripts, Business Rules, Script Includes, Notifications, Table API, ACL, and Workflow/Flow Designer.
• Excellent technical design, critical thinking, problem-solving, debugging skills, and an aptitude for learning new technologies.
• Team player with attention to detail and ability to communicate well with others.
• Demonstrated proficiency with the use and management of ServiceNow APIs.
• Experience with implementing multiple ServiceNow modules/products such as ITSM, ITOM, CSM, etc.
• Developed and supported ServiceNow Integration with third-party applications and data sources.
• Rich knowledge of both ITIL and ITSM disciplines.

Nice-to-haves

• ServiceNow administration knowledge such as instance upgrade, skipped and customization change resolution.
• ServiceNow Application Developer and System Administrator Certifications.

Benefits

• Base pay of $126,700 - $215,400.
• Equity (when applicable).
• Variable/incentive compensation.
• Health plans including flexible spending accounts.
• 401(k) Plan with company match.
• Employee Stock Purchase Plan (ESPP).
• Matching donations.
• Flexible time away plan.
• Family leave programs.