Senior Service Engineer IS, Print Administrator - VPSX SME *Virtual*

Providence • Redmond, WA

97d • $63 - $108

About The Position

Senior Service Engineer IS, Print Administrator - VPSX SME Service Engineers work in partnership with developers, testers, and program managers, (typically early in the development process) to design, operate, grow, and improve large-scale, computer-based services offered to IS, non-IS and clinical caregivers. Their technical skills are on par with their Development, Test, and Program Management counterparts. Providence caregivers are not simply valued - they're invaluable. Join our team at Enterprise Information Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Requirements

• Bachelor's Degree in Computer Engineering, Computer Science, Mathematics, Engineering -OR- a combination of equivalent education and work experience.
• 5 or more years of related experience.
• Experience in automation, specifically related to deployment, recovery, or other manual processes.
• Experience with n-tier solutions.
• Experience with resilience modeling (failure mode analysis) and ability to simulate service outages.
• Experience in problem solving using systematic procedures.

Nice To Haves

• Experience in a Healthcare environment.

Responsibilities

• Design, operate, grow, and improve large-scale, computer-based services.
• Collaborate with developers, testers, and program managers.
• Influence software engineering team members in translating customer and technical requirements into service architecture.
• Lead and represent the Service in backlog discussions and standups.
• Leverage data and metrics to drive behavior, process, and priority decisions.
• Utilize systematic procedures for problem solving and root cause analysis.

Benefits

• 401(k) Savings Plan with employer matching.
• Health care benefits (medical, dental, vision).
• Life insurance.
• Disability insurance.
• Paid parental leave.
• Vacation and holiday time off.
• Voluntary benefits.
• Well-being resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Hospitals
• Education Level: Bachelor's degree