Peraton is seeking a Senior Service Desk Manager to join our team of qualified and diverse professionals. The ideal candidate will provide daily supervision and direction to staff who are responsible for service desk activities such as phone and in person support to users in the areas of email, directories, standard Windows desktop applications, and applications developed or deployed under the resulting contract. The candidate will personnel serve as the first point of contact for troubleshooting hardware/software PC and printer problems. This is a hybrid role with on site work in Washington DC.