Senior Service and Installation Engineer

FANUC America Corporation•Rochester Hills, MI

14h•Onsite

About The Position

The Senior Service & Installation Engineer will support all phases of robots and robotic systems by providing technical assistance and leadership for on-site plant support. This includes (but is not limited to) the robot setup, troubleshooting, repairing and retrofitting of internal parts and peripheral equipment. In addition, you will provide project coordination while also leading and mentoring other installation engineering personnel. At FANUC America Corporation we are passionate about our customers, our employees, and the work we perform. We maintain a workplace where individuals can be proud of, where talents are embraced, and results are encouraged and supported. We are looking for talented people who value integrity, informed decision-making and collaboration. If you believe you are one of those talented people and are interested in being considered for a career at FANUC America, we invite you to apply today!

Requirements

High School Diploma or GED Required
8+ years of relevant FANUC robot and GM body shop experience
High level knowledge of GM body shop specification, applications and processes including hardware, software and communications protocol
Ability to analyze and solve FANUC products and all body shop technology (machine vision and specific application equipment)
Experience utilizing FANUC technology, industrial electrical, electronic, and computer hardware
High level working knowledge of programming languages, PLCs and body shop application/process equipment

Nice To Haves

Bachelor’s Degree in Engineering or equivalent technical education
10+ years of automation experience
Experience with teardown and repair of cell automation equipment

Responsibilities

Lead on-site technical tasks and manage FANUC products through build, buyoff, integration, customer acceptance, plant installation and production support
Provide timely updates to management, which include technical reports of repairs and troubleshooting during the different phases of the project
Provide prompt, professional and courteous solutions to customer technical issues
Lead and advise on issues, troubleshooting and resolution
Manage spare parts at customer sites
Create technical reports and provide customers with clear communication of issues and solutions
Provide cross functional support to various departments, including project management and engineering
Lead and perform intricate repairs on robot mechanical units and controllers
Lead retrofit activities for robot peripheral and internal hardware such as dressouts, uports, wire harnesses, RTUs, etc.
Troubleshoot interface issues between both FANUC and peripheral equipment
Assist in optimizing and programming various bodyshop applications
Plan and lead software upgrades and hardware configuration activities
Create plans and lead robot process improvement activities