Senior Server Administrator

University of California System•San Francisco, CA

30d•$138,000 - $183,000

About The Position

The Senior Server Administrator will drive the day-to-day maintenance and operations of on-premises and virtual servers to ensure stability and security of University of California, San Francisco's (UCSF) computing environment. This role will coordinate server needs between a broad range of customers, partners, and key stakeholders in administrative and academic units. The Senior Server Administrator will act as a technical subject matter expert for Information Technology (IT) colleagues and provide training assistance and technical mentorship. This role will support hypervisor deployment and configuration as well as maintain day-to-day operations of centralized, distributed, physical, and virtual servers. The Senior Server Administrator will positively impact UCSF's operations and culture by ensuring UCSF's IT infrastructure is operable, secure, efficient, and effective in service of UCSF's academic mission. This team member will advance the UCSF's mission by delivering exceptional information technology services comprehensively and consistently across faculty, staff, and students. This role will execute UCSF's vision while modeling UCSF's culture and values. The final salary and offer components are subject to additional approvals based on UC policy. our placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. The salary range for this position is $138,000 - $183,000 (Annual Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Requirements

Bachelor's degree, or equivalent combination of experience/training, in one or more of the following fields: computer science, engineering, computer information systems, etc.
3 to 5+ years experience in one or more of the following fields: Virtualization technologies, server administration (Windows and Linux), information technology.
Demonstrated extensive experience in information technology, platform services, virtualization and server administration (Windows and Linux).
Extensive experience with installing, configuring, modifying, and supporting hypervisors, and Windows and Linux operating systems. Experience with platform automation and orchestration methodologies and tools.
Extensive experience with monitoring, auditing, tuning, and analysis and optimization of system performance, security and capacity planning, patching, and upgrades.
Proven ability to interpret, analyze, and apply pertinent service level agreements, updates, policies, procedures, regulations, and other requirements and turn them into actionable outcomes.
Understanding of system performance monitoring and actions that can be taken to improve or correct performance. Demonstrated skills associated with adapting equipment and technology to serve user needs. Demonstrated comprehensive understanding of how system management actions affect other systems, system users, and dependent/related functions.
Demonstrated advanced knowledge, skills, and abilities associated with system problem identification and resolution. Experience with design, configuration, operation, repair, tracking and tuning of technology systems.
Proficiency in key Infrastructure as Code (IaC) methodologies and principles. Knowledge of IaC tools such as Terraform, Ansible, Chef, Puppet, or equivalent, and proficiency in scripting languages associated with IaC tools. Ability to write and maintain clear, concise, and effective infrastructure code. Proficiency in automating deployments, scaling, and management of infrastructure components.
Advanced knowledge of computer security best practices and policies including demonstrated experience securing complex server-based software.
Strong customer service skills. Ability to triage and escalate to supervisors and/or other teams for resolution.
Strong written and verbal communication skills and ability to communicate technical information and ideas to a diverse community of colleagues and stakeholders.
Ability to establish and advance positive working relationships and a strong rapport with team members, stakeholders, and customers.
Strong organizational skills and ability to balance competing priorities and support concurrent projects. Experience working in a project-based environment using leading project management practices including schedule management, status reporting, and communication of project risks and issues.
Strong demonstrated problem-solving skills; ability to scope solutions based on knowledge of available resources and timelines. Ability to ask questions, gather information, evaluate options, and make decisions with integrity..
Ability to think creatively and propose innovative ideas, including the incorporation of new technologies or processes. Ability to work with agility in a fast-paced environment.